Converting From Lead to Account/Contact Issues

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  • FaizAhamed
    Junior Member
    • Jul 2014
    • 5

    Converting From Lead to Account/Contact Issues

    Hi,

    When we are converting a lead to an account or a contact it is not updating custom fields i have created to the new account or contact. For eg i have created a custom field as Account ID in the Leads, but when i'm converting this lead as an account or a contact this custom field is not transferred to the new account or contact. How can i solve this issue.
  • yuri
    Member
    • Mar 2014
    • 8627

    #2
    Hi

    I know about this issue. To be fixed in the next release. For now you can fix it in /application/Espo/Modules/Crm/Resources/metadata/entityDefs/Lead.json

    convertFields parameter. Specify your custom fields there.

    clear cache after all.

    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment


    • FaizAhamed
      FaizAhamed commented
      Editing a comment
      Thnx yurikuzn....
  • FaizAhamed
    Junior Member
    • Jul 2014
    • 5

    #3
    Hi Yurikuzn,

    I tried this option, but it's still not showing the parameters, Any other option available for this?

    Comment

    • yuri
      Member
      • Mar 2014
      • 8627

      #4
      That should work. You need to map correspondence of fields. For email address you need to specify extra field 'emailAddressData'.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • FaizAhamed
        Junior Member
        • Jul 2014
        • 5

        #5
        Hi Yurikuzn.... Its working, thanks for the support.....

        Comment

        Working...