Import List Not Working and No Errors Created

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mmandell
    Member
    • Jul 2014
    • 99

    #16
    I ran the file through: https://csvlint.io/ and it found no issues with the file.
    Do you know what tools I should be looking at to validate this and solve this?

    Seems like something is off and I can't put my finger on it.

    Comment

    • tanya
      Senior Member
      • Jun 2014
      • 4308

      #17
      Could you share this file with me in private massage? And could you tell me, which columns in your file are problematic?

      Comment

      • mmandell
        Member
        • Jul 2014
        • 99

        #18
        File sent.
        Upgraded successfully to 4.8.0.

        Comment

        • mmandell
          Member
          • Jul 2014
          • 99

          #19
          After upgrade to 4.8.0 I was able to get the list imported correctly.


          Comment

          • mmandell
            Member
            • Jul 2014
            • 99

            #20
            Few things that I found which worked for me.

            - Wait longer, seems like on our server it would go silent for in some cases 2-3 minutes and then suddenly thousands of records would appear. (if you don't see complete in the status field, don't touch anything).

            - Copy to Google Docs and export as CSV. Not sure what's different, but it fixed the problem for one of our files.

            Hope these 2 tips help someone else... I am sure tanya and I would have loved to know those tricks earlier.

            Best,
            Matt

            Comment

            Working...