Dashlet "Sales Pipeline" - Error 403: Access Denied

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  • lopes80andre
    Junior Member
    • Nov 2016
    • 24

    Dashlet "Sales Pipeline" - Error 403: Access Denied

    Hi,

    I don't know if this is a Bug or a misconfiguration of the Role attributed to the user, but a user with the Role in the attachment is receiving the "Error 403: Access Denied" when the "Sales Pipeline" Dashlet is present on the Dashboard.

    Any clues on what is happening? The version I'm using is 4.3.2-beta.2.

    Best Regards,
    André

    Click image for larger version  Name:	Roles_EspoCRM.png Views:	2 Size:	35.6 KB ID:	25270
    Attached Files
    Last edited by lopes80andre; 12-05-2016, 12:39 PM.
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    hi,
    this report requires at least "team" read access

    Comment

    • lopes80andre
      Junior Member
      • Nov 2016
      • 24

      #3
      Originally posted by tanya
      hi,
      this report requires at least "team" read access
      Hi tanya,

      I have that permission set but I cannot access that report. Any clues?

      Best Regards,

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        Did you clear the cache after role changing?

        Comment

        • lopes80andre
          Junior Member
          • Nov 2016
          • 24

          #5
          Originally posted by tanya
          Did you clear the cache after role changing?
          Yes, I cleared the cache.

          My logs show this:

          Code:
          [2016-12-05 14:28:48] Espo.ERROR: API [GET]:/:controller/action/:action, Params:Array (     [controller] => Opportunity     [action] => reportSalesPipeline ) , InputData:  -  [] []
          [2016-12-05 14:28:48] Espo.ERROR: Display Error: , Code: 403 URL: /api/v1/Opportunity/action/reportSalesPipeline?dateFrom=2016-01-01&dateTo=2016-12-31 [] []
          Any clues?

          Comment

          • tanya
            Senior Member
            • Jun 2014
            • 4308

            #6
            Which access does this user have for reading Opportunities?

            Comment

            • lopes80andre
              Junior Member
              • Nov 2016
              • 24

              #7
              Originally posted by tanya
              Which access does this user have for reading Opportunities?
              Access permissions in attachment.

              I've set the permissions to "own".

              Any clues?
              Attached Files

              Comment

              • lopes80andre
                Junior Member
                • Nov 2016
                • 24

                #8
                I got it. Just set the Reading permission to "Team" and problem solved.

                Thanks tanya.

                Comment

                • lopes80andre
                  Junior Member
                  • Nov 2016
                  • 24

                  #9
                  Hi,

                  Returning to this subject.

                  I'm able to show the "Sales Pipeline" to a regular user by adding the Reading permission to "Team". Now the problem is that this regular user can see also the Opportunities in the "Sales Pipeline" of the user "Admin" and also the info of other Teams.

                  It is possible to isolate this report so that the regular user only can see their own Opportunities in the chart?

                  Best Regards,
                  André.
                  Last edited by lopes80andre; 12-06-2016, 11:14 AM.

                  Comment

                  • tanya
                    Senior Member
                    • Jun 2014
                    • 4308

                    #10
                    Hi
                    Sorry, but no
                    You can create much more reports with Advanced Pack

                    Comment

                    • lopes80andre
                      Junior Member
                      • Nov 2016
                      • 24

                      #11
                      Hi tanya,

                      Thank you. I will do some more tests with EspoCRM and I will evaluate to buy the Advanced Pack.

                      Best Regards,
                      André

                      Comment

                      • akg
                        Junior Member
                        • May 2023
                        • 1

                        #12
                        Hi Tanya,
                        I have installed EspoCRM version 5.7.6, but when I try to make changes in entity layout I am getting 403 Access Denied error, and there is not error showing in error log also

                        following is an error screenshot for same




                        ​​
                        Attached Files

                        Comment

                        • Vadym
                          Super Moderator
                          • Jun 2021
                          • 346

                          #13
                          Hi akg,

                          Perhaps you don't configured the permissions:

                          What OS and web server do you use?

                          Comment

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