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Where can I find the documentation for Duplicate check on the "lead capture" page?

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  • Where can I find the documentation for Duplicate check on the "lead capture" page?

    I was setting up an API entry point for Web-to-Lead and I noticed this check box for "Duplicate Check". I want to understands how the duplicate is checked, how it works, what are the constraints etc. I tried but I cannot find it very clearly in the documentation.




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  • #2
    somebody please help.

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    • #3

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      • #4
        A similar topic was discussed on the forum: https://forum.espocrm.com/forum/gene...icate-checking

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        • #5
          shalmaxb I checked the link.. it does not have what I am looking for. the page that you have linked explains how we can have custom duplicate checker. I want to know how the existing duplicate checker works.

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          • #6
            victor thank you for your comment, but on that discussion page, it is not mentioned how the built in checker works.

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            • #7
              Hi crmtesting,

              When the Duplicate Check option is enabled in Lead Capture, a lead will not be created in EspoCRM if a lead with the same email address already exists.

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