Backend Hook not working on API created records

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  • Paulina
    Member
    • Feb 2022
    • 41

    Backend Hook not working on API created records

    Hello,

    I have backend Hook (https://docs.espocrm.com/development/hooks/)​ which works on new Account creation. When I create an Account through the UI Hook works fine, but when a new Account is created by the API user, Hook is not doing its job.
    Maybe someone has encountered the same problem and knows why this could be?
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    Hi,

    The UI uses the same API when creating records. This should not happen, it should work the same. Maybe you use some custom API endpoint?
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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