probability % stage does not change

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Enju
    Senior Member
    • Apr 2018
    • 128

    probability % stage does not change

    Hello,
    probability % of Opportunity stage does not change when I change the Opportunity stage.
    I have set propability value in Administration -> Entity Manager -> Opportunity (fields) -> stage.
    Where to look for the source of the problem?
    Thank you.
  • Vadym
    Super Moderator
    • Jun 2021
    • 345

    #2
    Hi Enju,

    Tell me please what EspoCRM version do you use?
    I tested a scenario identical to yours on the latest EspoCRM v7.1.7 and this feature works as it should, probability changes based on stage.
    Please provide a screenshot of Administration -> Entity Manager -> Opportunity -> Fields -> Stage configurations to investigate this issue in more detail.
    Also, try to clear cache/rebuild and check if the problem still occurs.
    Last edited by Vadym; 06-29-2022, 12:37 PM.

    Comment

    • Enju
      Senior Member
      • Apr 2018
      • 128

      #3
      Hi Vadym,
      I use espo in 6.1.4 version.
      I was try clear cache/rebuild but it doesn't help :/

      Comment

      • lazovic
        Super Moderator
        • Jan 2022
        • 809

        #4
        Hi Enju,

        I can assure you that in EspoCRM v.6.1.4 this function works perfectly, in this version I recreated each of your stages with a percentage.

        Perhaps you have some changes in the code of your instance?
        Can you please try changing the stage in Opportunity again and send me the error log? It is in this path: [your_instance_folder]/data/logs/espo-2022-07-01.log.

        Comment

        Working...