Announcement

Collapse
No announcement yet.

E-Mail templates delete replies

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • E-Mail templates delete replies

    Hello,

    we've got some standard replies. Everytime I select one of our reply templates, the whole existing body is being deleted.
    That's not really helpful for going through former conversations with the customer within a single email.

    Is it possible to keep the history?
    Just prepend the template content to the text.

    Thanks,
    Chris

  • #2
    Hi

    You need to modify logic in javascript client/src/views/email/record/compose.js
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    Working...
    X