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  • E-Mail templates delete replies

    Hello,

    we've got some standard replies. Everytime I select one of our reply templates, the whole existing body is being deleted.
    That's not really helpful for going through former conversations with the customer within a single email.

    Is it possible to keep the history?
    Just prepend the template content to the text.

    Thanks,
    Chris

  • #2
    Hi

    You need to modify logic in javascript client/src/views/email/record/compose.js

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