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Bug related to functionality which allow users to use external email client

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  • Bug related to functionality which allow users to use external email client

    Hello guys,
    i've found a bug which is cause a problem for users when they're using option "Use external email client" in their preferences and email have too much characters in BODY.
    Especially when email contain history of previous emails. When user try to response to that email, he'll see native popup with information about leaving site(https://i.imgur.com/Zr5rGMn.png).

    There is no difference what user will click, leave or cancel, page will refresh.
    I hope yuri will also treat that as a bug, because i believe that there should be few changes:
    1. User should saw an error with information that message is too big
    2. There should be an information in logs about that
    3. Maybe EspoCRM should cut part of email if message have too much characters? Or maybe body should be deleted?

  • #2
    Hi,

    Thanks for reporting. Fix: https://github.com/espocrm/espocrm/issues/1877

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