Bug related to functionality which allow users to use external email client

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  • emillod
    Active Community Member
    • Apr 2017
    • 1405

    Bug related to functionality which allow users to use external email client

    Hello guys,
    i've found a bug which is cause a problem for users when they're using option "Use external email client" in their preferences and email have too much characters in BODY.
    Especially when email contain history of previous emails. When user try to response to that email, he'll see native popup with information about leaving site(https://i.imgur.com/Zr5rGMn.png).

    There is no difference what user will click, leave or cancel, page will refresh.
    I hope yuri will also treat that as a bug, because i believe that there should be few changes:
    1. User should saw an error with information that message is too big
    2. There should be an information in logs about that
    3. Maybe EspoCRM should cut part of email if message have too much characters? Or maybe body should be deleted?
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    Hi,

    Thanks for reporting. Fix: https://github.com/espocrm/espocrm/issues/1877
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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