Hello, we figured out such strange behavior with e-mail in CRM. Let's say we have two CRM users with registered mails user1@domain.com and user2@domain.com in CRM
if User1 tries to sent (forward) mail to User2 from CRM mail module, the system don't send mail using regular SMTP, but just forward it internally in CRM. The User2 din't receive this e-mail in his mailbox at e-mail client.
so problem is that if we are checking e-mails not only in CRM we miss some mails in mailbox from CRM. Does anyone mentioned that or it's some CRM misconfiguration issue?
if User1 tries to sent (forward) mail to User2 from CRM mail module, the system don't send mail using regular SMTP, but just forward it internally in CRM. The User2 din't receive this e-mail in his mailbox at e-mail client.
so problem is that if we are checking e-mails not only in CRM we miss some mails in mailbox from CRM. Does anyone mentioned that or it's some CRM misconfiguration issue?
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