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Problem with Round Robin assignment rule

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  • MJazar
    replied
    the issue still not fixed ... we are working on 6.0.8 and we have a round 500 leads not assigned we are trying to apply round-robin assignment on these leads , with work flow and report list all leads go to one user .

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  • yuri
    replied
    I managed to reproduce the issue on EspoCRM 5.8. It must have been already fixed in 5.9.

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  • yuri
    replied
    Does leads arrive in the same second? I tried to use API to send multiple API post requests in one script and round-robin worked well.

    How do you send leads? I need to reproduce the issue.

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  • FernandoP
    started a topic Problem with Round Robin assignment rule

    Problem with Round Robin assignment rule

    In a Round-Robin assignment rule if 10 new leads arrive at the same time (same hour and minute). All 10 leads are assigned to the same user, creating overhead for that team user.

    How I can avoid this?


    P.S. Due to my particular case I must use Round-Robin and not Least-Busy
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