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  • Login error

    I logged in the admin account but the screen was blank

  • #2
    Hello,
    please provide more info:
    1. After what changes the issue occurred?
    2. Check an EspoCRM log file in the /data/logs/ directory.
    3. Press F12 to open a dev tools panel -> press F5 to reload a web page -> check the 'Console' and 'Network' tab for the error. If there is some error, provide a screenshot with it.

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    • #3
      Log file: [2020-02-05 06:21:16] Espo.WARNING: E_WARNING: Invalid argument supplied for foreach() {"code":2,"message":"Invalid argument supplied for foreach()","file":"/var/www/vhosts/latinum.edu.vn/httpdocs/application/Espo/Services/Settings.php","line":135,"context":{"data":"[object] (stdClass: {"systemUserAttributes":{"id":"system","userName": "system","firstName":"","lastName":"System","type" :"system"},"passwordGenerateLength":10,"cacheTimes tamp":1580883582,"useCache":true,"recordsPerPage": "20","recordsPerPageSmall":"5","applicationName":" Thiên An CRM","version":"5.8.0","timeZone":"Asia/Ho_Chi_Minh","dateFormat":"DD/MM/YYYY","timeFormat":"hh:mm a","weekStart":1,"thousandSeparator":".","decimalM ark":",","exportDelimiter":";","currencyList":["VND"],"defaultCurrency":"VND","baseCurrency":"VND","cur rencyRates":[],"outboundEmailIsShared":"true","outboundEmailFrom Name":"Công ty Công nghệ Thiên An","outboundEmailFromAddress":"locdv@thienan.vn", "language":"vi_VN","globalSearchEntityList":["Account","Contact","Lead","Opportunity"],"tabList":"Account,Contact,Opportunity,Email,Meet ing,Call,Task,Document,Calendar,Case,Lead,_delimit er_,Campaign,KnowledgeBaseArticle,Stream,User","qu ickCreateList":"Account,Contact,Lead,Opportunity,M eeting,Call,Task,Case,Email","exportDisabled":fals e,"assignmentEmailNotifications":false,"assignment EmailNotificationsEntityList":["Lead","Opportunity","Task","Case"],"assignmentNotificationsEntityList":["Meeting","Call","Task","Email"],"portalStreamEmailNotifications":true,"streamEmai lNotificationsEntityList":["Case"],"streamEmailNotificationsTypeList":["Post","Status","EmailReceived"],"emailNotificationsDelay":30,"emailMessageMaxSize ":10,"notificationsCheckInterval":10,"followCreate dEntities":false,"b2cMode":false,"theme":"Hazyblue Vertical","massEmailVerp":"false","userNameRegular Expression":"[^a-z0-9\\\\-@_\\\\.\\\\s]","addressFormat":1,"displayListViewRecordCount":" true","dashboardLayout":"[object Object]","calendarEntityList":["Meeting","Call","Task"],"activitiesEntityList":["Meeting","Call"],"historyEntityList":["Meeting","Call","Email"],"cleanupAuthTokenPeriod":"1 month","currencyFormat":2,"currencyDecimalPlaces": 2,"aclAllowDeleteCreated":false,"aclAllowDeleteCre atedThresholdPeriod":"24 hours","inlineAttachmentUploadMaxSize":20,"textFil terUseContainsForVarchar":false,"tabColorsDisabled ":"false","massPrintPdfMaxCount":50,"emailKeepPare ntTeamsEntityList":["Case"],"recordListMaxSizeLimit":200,"noteDeleteThreshold Period":"1 month","noteEditThresholdPeriod":"7 days","emailForceUseExternalClient":false,"useWebS ocket":false,"auth2FAMethodList":["Totp"],"personNameFormat":"firstLast","newNotificationCo untInTitle":false,"siteUrl":"http://latinum.edu.vn","fullTextSearchMinLength":4,"userT hemesDisabled":"false","avatarsDisabled":"false"," scopeColorsDisabled":"false","tabIconsDisabled":"f alse","dashletsOptions":{},"outboundEmailBccAddres s":"","massEmailDisableMandatoryOptOutLink":"","ma ssEmailOpenTracking":"","companyLogo":"Thiên An CRM"})","ignoreItemList":["systemItems","adminItems","superAdminItems","supe rAdminSystemItems","configPath","cachePath","datab ase","crud","logger","isInstalled","systemUser","d efaultPermissions","passwordSalt","cryptKey","apiS ecretKeys","hashSecretKey","restrictedMode","userL imit","portalUserLimit","stylesheet","userItems"," globalItems","internalSmtpServer","internalSmtpPor t","internalSmtpAuth","internalSmtpUsername","inte rnalSmtpPassword","internalSmtpSecurity","internal OutboundEmailFromAddress","requiredPhpVersion","re quiredMysqlVersion","recommendedMysqlParams","requ iredPhpLibs","recommendedPhpLibs","recommendedPhpP arams","requiredMariadbVersion","recommendedMariad bParams","phpExecutablePath","webSocketDebugMode", "webSocketSslCertificateFile","webSocketSslCertifi cateLocalPrivateKey","webSocketSslCertificatePassp hrase","webSocketSslAllowSelfSigned","webSocketUse SecureServer","webSocketPort","aclStrictMode","act ualDatabaseType","actualDatabaseVersion","devMode" ,"smtpServer","smtpPort","smtpAuth","smtpSecurity" ,"smtpUsername","smtpPassword","jobMaxPortion","jo bPeriod","jobRerunAttemptNumber","jobRunInParallel ","jobPoolConcurrencyNumber","jobPeriodForActivePr ocess","cronMinInterval","daemonInterval","daemonP rocessTimeout","daemonMaxProcessNumber","authentic ationMethod","adminPanelIframeUrl","ldapHost","lda pPort","ldapSecurity","ldapAuth","ldapUsername","l dapPassword","ldapBindRequiresDn","ldapBaseDn","ld apUserLoginFilter","ldapAccountCanonicalForm","lda pAccountDomainName","ldapAccountDomainNameShort"," ldapAccountFilterFormat","ldapTryUsernameSplit","l dapOptReferrals","ldapPortalUserLdapAuth","ldapCre ateEspoUser","ldapAccountDomainName","ldapAccountD omainNameShort","ldapUserNameAttribute","ldapUserF irstNameAttribute","ldapUserLastNameAttribute","ld apUserTitleAttribute","ldapUserEmailAddressAttribu te","ldapUserPhoneNumberAttribute","ldapUserObject Class","maxEmailAccountCount","massEmailMaxPerHour Count","personalEmailMaxPortionSize","inboundEmail MaxPortionSize","authTokenLifetime","authTokenMaxI dleTime","ldapUserDefaultTeamId","ldapUserDefaultT eamName","ldapUserTeamsIds","ldapUserTeamsNames"," ldapPortalUserPortalsIds","ldapPortalUserPortalsNa mes","ldapPortalUserRolesIds","ldapPortalUserRoles Names","cleanupJobPeriod","cleanupActionHistoryPer iod","adminNotifications","adminNotificationsNewVe rsion","adminNotificationsCronIsNotConfigured","ad minNotificationsNewExtensionVersion","leadCaptureA llowOrigin","cronDisabled","defaultPortalId","clea nupDeletedRecords","authTokenPreventConcurrent","e mailParser","passwordRecoveryDisabled","passwordRe coveryForAdminDisabled","latestVersion"],"item":"latestVersion","portal":null,"entityTypeL istParamList":["tabList","quickCreateList","globalSearchEntityLis t","assignmentEmailNotificationsEntityList","assig nmentNotificationsEntityList","calendarEntityList" ,"streamEmailNotificationsEntityList","activitiesE ntityList","historyEntityList","streamEmailNotific ationsTypeList","emailKeepParentTeamsEntityList"],"scopeList":["ActionHistoryRecord","ArrayValue","Attachment","A uthLogRecord","AuthToken","Currency","DashboardTem plate","Email","EmailAccount","EmailAddress","Emai lFilter","EmailFolder","EmailTemplate","EmailTempl ateCategory","Extension","ExternalAccount","Import ","InboundEmail","Integration","Job","LeadCapture" ,"LeadCaptureLogRecord","NextNumber","Note","Notif ication","PasswordChangeRequest","PhoneNumber","Po rtal","PortalRole","Preferences","Role","Scheduled Job","ScheduledJobLogRecord","Settings","Team","Te mplate","UniqueId","User","UserData","Webhook","We bhookEventQueueItem","WebhookQueueItem","Account", "Call","Campaign","CampaignLogRecord","CampaignTra ckingUrl","Case","Contact","Document","DocumentFol der","EmailQueueItem","KnowledgeBaseArticle","Know ledgeBaseCategory","Lead","MassEmail","Meeting","O pportunity","Reminder","Target","TargetList","Task "],"scope":"Webhook","param":"tabList","list":"Accou nt,Contact,Opportunity,Email,Meeting,Call,Task,Doc ument,Calendar,Case,Lead,_delimiter_,Campaign,Know ledgeBaseArticle,Stream,User"}} []

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      • #4

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        • #5
          If the account is different from the admin, it doesn't display the function

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          • #6
            help me

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            • #7
              Check this please https://forum.espocrm.com/forum/bug-...-after-sign-in.
              BTW what PHP version do you use (CLI and webserver)?

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