special Characters in "cases"

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  • xwischi
    Junior Member
    • Jan 2019
    • 3

    special Characters in "cases"

    Hello, I got some problems with special characters like ä ö ü Ä Ö Ü.

    I am still in the "Beta" phase of this Project "usage of espoCRM for a small but good going Bakery",
    I wanted to show my quoted interest person a little Demo and then I found this bug while testing.

    If the "case" module makes Emails into a Case, it should at least show it properly afterwards.

    Seems the "case" view don't convert/show the special characters lile ü = ü

    (Edit): In the comparison you see one email came as text/html which caused problems.
    The other one as text/plain

    Maybe you can fix it, or give me a hint how to fix it myself.

    Thanks and greets

    xwischIT
    Last edited by xwischi; 01-30-2019, 11:54 PM.
  • yuri
    Member
    • Mar 2014
    • 8547

    #2
    Hi,

    Could you attach an email original? I can't reproduce the issue. We show email's text/plain part in the stream. Seems that email client encodes special characters in a such way.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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