Error when sending a report via email (GRID). Htmlizer.php

[rodrigocoelho]

Espo.ERROR: Uncaught Exception Error: "Function name must be a string" at /var/www/html/espocrm/application/Espo/Core/Htmlizer/Htmlizer.php line 327 {"exception":"[object] (Error(code: 0): Function name must be a string at /var/www/html/espocrm/application/Espo/Core/Htmlizer/Htmlizer.php:327)"} []

EspoCRM 5.5.3

[tanya]

Hello,
I can't reproduce it on the demo.
What is the version of Advanced Pack and how to create me the same report?

[rodrigocoelho]

Advanced package 1.33.4 (updated today), with the same problem.

The report capture are below.

[WMEspo]

I am having this exact same issue on two different versions of Espo, but Advanced Pack 1.32.15

All emails work BUT the reports. At the top of the screen it shows Error 500. Any report does this. Nothing in the logs even in DEBUG mode.

[rodrigocoelho]

I reported it on support. Maybe solving the problem for me will solve yours too.

[WMEspo]

Yes and unfortunately as of right now emailing reports is the ONLY email function I need to work, we might utilize email more later on.

[tanya]

Hello,
reproduced, will be fixed soon

[yuri]

Actually, I could not reproduce it yet.

[WMEspo]

My error is slightly different. Nothing in Espo logs, but in Developer Console I do get this:

VM35:1 POST http://crm/api/v1/Report/action/getEmailAttributes 500 (Internal Server Error)
(anonymous) @ VM35:1
send @ espo.min.js?r=1547281562:4
ajax @ espo.min.js?r=1547281562:4
ajaxRequest @ VM50:196
ajaxPostRequest @ VM50:213
actionSendInEmail @ VM480:133
click [data-action="sendInEmail"] @ VM480:41
dispatch @ espo.min.js?r=1547281562:3
r.handle @ espo.min.js?r=1547281562:3

[yuri]

Solution:

1. Install advanced pack 1.33.6 or greater.
2. Administration > Template Manager > Report (Grid 1, Grid 2, List) > Rest to Default.

[WMEspo]

This might be a dumb question, but where do you download a newer version of Advanced Pack, our year subscription should still be active?

Thanks.

Edit: Nevermind I found our support portal login.

[rodrigocoelho]

It's Working Yuri, thanks.

[WMEspo]

For anyone else looking through this thread, my issue was an outdated version of PHP.