Blank White Screen

[bradaks]

Hello,

We have been getting a lot of clients that have been getting a white screen on portal login. I haven't seen this until today. I cannot replicate this on Google Chrome.

Here is a screenshot of the white screen with the console log:

[tanya]

Hello
What browser do they use? Do they get the same problem with other browser?
What EspoCRM version do you use?

[bradaks]

Everything is updated to the most current version. Advanced and Stock. I get the same problem with IE and Firefox. Some of our clients are having a lot of issues with Apple and Safari as well. Google Chrome works great.

[bradaks]

Thanks for the redirect. Wasnt sure if this was just our system. Let me know if you need a link to the portal.

[tanya]

The problem is we've tested the last EspoCRM portal ( with advanced pack only) and it works on different browser. Could you check your other extension (Stock) and your customization. Maybe the reason is there

[bradaks]

Hello

when I said stock I meant the latest Espocrm. The white screen seems random. It might work once for someone on safari and not the next time.

[yuri]

Can you provide a content of espo.min.js file returned by the server? Maybe a culprit is PageSpeed module. I suggest turning it off and trying.

[bradaks]

Hello,

The js file in the Client folder? It is quite large so I am not sure what the best method to get that to you would be. Where would I find the PageSpeed setting?

[yuri]

Hi,

pagespeed is an apache module.

[bradaks]

That makes sense. So I did disable PageSpeed in the conf and so far so good on my end. I have sent out an email to my team to see if they can duplicate the bug. Thanks so much for the support. I will let you know what happens.