Broken Run Service Action

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  • mr2d2
    Senior Member
    • Apr 2017
    • 126

    Broken Run Service Action

    Hi!
    Broken Run Service Action in Workflow. I create, but can not edit Action.
    Previously created Service Action can be opened, but for newly created it does not work.

    I attached a screenshot of the message in the console that appears after clicking on the button "edit"
    Attached Files
    Last edited by mr2d2; 10-17-2017, 09:53 PM.
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    Which version of advanced pack do you use?
    Does Service valid? (check espocrm log and apache error log)?

    Comment

    • mr2d2
      Senior Member
      • Apr 2017
      • 126

      #3
      espocrm Version 4.8.2

      advanced pack 1.26.1
      Old services work.
      Where can I find these logs?

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        data/logs/ - espocrm logs
        apache log - depends on your OS and server. Ask google

        For new workflow does this action available and settable?
        if you can't delete action with UI, you can do it in database

        Comment

        • mr2d2
          Senior Member
          • Apr 2017
          • 126

          #5
          it does not work for new workflows.
          Earlier we used the old version and it worked, we noticed this problem after updating
          espocrm logs when I click on Edith Action
          PHP Code:
          [2017-10-18 18:22:03] Espo.ERROR: CronManager: Failed job running, job [59e79a2632cd0ffce]. Error Details: Job CheckEmailAccounts 58ee993364d2d8a8d: [0] cannot login, user or password wrong [] []
          [2017-10-18 18:22:03] Espo.ERROR: CronManager: Failed job running, job [59e79a2630439fed1]. Error Details: Job CheckEmailAccounts 58ec92a529010dbaa: [0] cannot login, user or password wrong [] []
          [2017-10-18 18:23:02] Espo.ERROR: CronManager: Failed job running, job [59e79a26b3588d087]. Error Details: Job CheckEmailAccounts 58ee993364d2d8a8d: [0] cannot login, user or password wrong [] []
          [2017-10-18 18:23:02] Espo.ERROR: CronManager: Failed job running, job [59e79a26b29d61674]. Error Details: Job CheckEmailAccounts 58ec92a529010dbaa: [0] cannot login, user or password wrong [] []
          [2017-10-18 18:23:02] Espo.ERROR: CronManager: Failed job running, job [59e79a2632cd0ffce]. Error Details: Job CheckEmailAccounts 58ee993364d2d8a8d: [0] cannot login, user or password wrong [] []
          [2017-10-18 18:23:02] Espo.ERROR: CronManager: Failed job running, job [59e79a2630439fed1]. Error Details: Job CheckEmailAccounts 58ec92a529010dbaa: [0] cannot login, user or password wrong [] [] 
          
          Last edited by mr2d2; 10-18-2017, 06:25 PM.

          Comment

          • mr2d2
            Senior Member
            • Apr 2017
            • 126

            #6
            This problem can be solved?
            Can be it is necessary to restore from backup?

            Comment

            • tanya
              Senior Member
              • Jun 2014
              • 4308

              #7
              To solve it, I need to reproduce this problem. I need some time
              if you have a fresh backup, of course you can restore the crm

              Comment

              • tanya
                Senior Member
                • Jun 2014
                • 4308

                #8
                Reproduced. You can wait for release or downgrade Advanced Pack

                Comment

                • mr2d2
                  Senior Member
                  • Apr 2017
                  • 126

                  #9
                  Originally posted by tanya
                  Reproduced. You can wait for release or downgrade Advanced Pack
                  Thanks for the help!
                  I have already written down the screen in the video to show the problem.
                  I should just put the version below, using the usual procedure for updating extensions?


                  Comment

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