I can't get inbound emails

[yuri]

5. It can occur if you search by specific email address. It fetches duplicates. I can fix it but it will affect on a performance significantly.

[scdzaak]

Dear Yuri,

On my own espocrm server I see that the file 'inboundEmail.php' will not have 777 rights.
Every change I made in the admin panel of espocrm will have no effect of the email module.

Can you make a list of the minimum rights every directory or file MUST have, before you can handle the admin stuff out of espocrm.
I want to use gmail or other imap server .. but nothing will work.

[yuri]

I'm not sure your issue is caused by permissions. Maybe your IMAP server blocks? GMail usually does it and you need to grant access to 3d party applications in google account settings..

Regarding permissions you can find info here: http://blog.espocrm.com/administrati...stall-espocrm/

[scdzaak]

Hi Yuri, For Ecrm is their a need to install a local IMAP server on the host server ? If so that will be the receiving mail problem. Debugs etc. will give no information at all! It is a weird problem .. cron.php and logs will give me no hands to move ! Regards

[yuri]

Not sure what you meant.

You can debug here:
application/Espo/Services/EmailAccount.php
application/Espo/Services/InboundEmail.php

[diamonddog]

Hi Yuri, congratz on your beautiful work. Diggin´it a lot! I have an issue reg. cronjob and fetching inbound emails. Both my in- and outbound configuration is set up properly. Outgoing email works.Cronjob is set up and executed every 10 minutes. Some of the emails got fetched. After this successfull execution, cronjob continues to run, but with no further emails come in anymore, and without any further log entry. Any idea? (version 2.9)

[yuri]

Hi

Can you copy attached Importer.php file into application/Espo/Core/Mail replacing original one. And let me know if emails started to get fetched. There was the bug found in Zend Email library. Some not correctly composed emails could block the fetch process. We have fixed it in the current dev version.

Thanks

[diamonddog]

Hi, I followed your advice. Result: positive, works well. Nonetheless it fetches best when cronjob is set to 15 minutes. Below 15 minutes intervals, I have the impression that it does not fetch all emails. Anyway, it seems to run smooth now. Thank you again!

[diamonddog]

Hi Yuri,

now after solving the fetch issue I ran into something new: All of the emails are fetched, but in many emails the body is empty (other email clients show the full email content, html signtures etc.). Could the new Importer.php be the reason, because it fetches - off and on - not all parts of the email?

Thanks for your idea..

[yuri]

Hi,

Thank you. I will try to solve it and let you know.

[yuri]

Fixed. Attached.

There are also 2 additional file fore application/Espo/Core/Mail/Storage/ dir

Let me know if something goes wrong please.

[diamonddog]

Hi Yuri,

after looking at it for some days, it works well. All parts of email get fetched. Thanks again.

[dafnie]

Hi

Suddenly my email will not fetch, just as user diamonddog above.
I have installed the files above and cleared cache. But still no email-fetching. After about 10 cron-jobs it just stopped.
The log verify the cron is running.

Status Execution Time
Success Today 14:18

Any idea?

[yuri]

Hi

The last version?

What is in Scheduled Job log? You can also check Scheduled Job > dropdown in top-right corner > Jobs.

[dafnie]

Thanks for quick reply
My ver is 3.9.2

There are nothing in cronjob-report. (see the file)


Just curious, what does attempts left mean?
All status is in the jobs list is 'Success'

Can is be some limitation in the mailhost. Espo and mailserver is running on the same host.