I can't get inbound emails

[yuri]

Hi

3 attempts is fine. It means it was successfully finished in 1 run.

You can also check your Email Account (or Group Email Account) record and try to Test Connection or Select any folder to be sure that connection is fine.

[dafnie]

Hi

Have tried 'test Connection' and it work fine. Cron is running and the service no problem.
But no email are fetching the past 4 days. The emails are only fetching to mail on my android smartphone.
Any idea where to look for the error?


25. jan: Just received a new email in the inbox, send the 24.1. But the emails from 20. to 24. have not been fetched. This is strange.

[yuri]

Could it be that another client removed them from Inbox after fetch?

[dafnie]

Could it be that another client removed them from Inbox after fetch?

No, I do not think soo. Currently i have set the imap-account to sync with 3 clients android-phone, webmail and ESPOcrm. The 2 first fetch all the emails, the only problem is ESPOcrm email-client.

[yuri]

It possible that 1st fetches, 2nd- fetches and removes or moves to another folder, 3-rd - espocrm

Just to make sure it is not such a situation.

[dafnie]

It possible that 1st fetches, 2nd- fetches and removes or moves to another folder, 3-rd - espocrm

Just to make sure it is not such a situation.

I have tried creating a new test-user with a separate IMAP-account, The problem is here the same no sync on the inbox, and sync of INBOX.sendt works fine.
I have no setting at the server or other clients the would course the situation you describe.