Problem with format of Invitation emails

[alasdaircr]

There's something wrong with the MIME type formatting of invitation emails. I wonder if it's because no bodyPlain section is being included. Both outlook on a mac and gmail have trouble displaying the email - I see the html content as plain text.

Is it working for devs?

[yuri]

Not sure if it's caused by missing body plain. Anyway I will add this to the next hot-fix.

I have just tested on GMail and both HTML and ICS where displayed properly.

[alasdaircr]

Strange then, may be an issue with the php setup I have and zend? In the broken emails the plan text mime part comes before the multipart declaration.

[alasdaircr]

Could post the source of the email which displayed correctly in gmail?

[yuri]

Attached .

[alasdaircr]

And here is mine:

Notice the possible weirdness of the Date: following the subject: and to: rows.

Also I have an extra Mime part with no content.

Looking at this https://github.com/zendframework/zf2/issues/2460 seems the mime handling is maybe not completely stable with zend, though I don't understand what's different about our setups.

What charset are you running PHP under? UTF-8?

[yuri]

default charset is empty in php settings,


Did you try to compose and send email in EspoCRM? Same problem with them?

[alasdaircr]

I've tried it with default empty or UTF-8. Both have the same problem.

This only happens with invitations, with composed email in EspoCRM the HTML is displayed fine, attachments are sent correctly.

[yuri]

Maybe it's caused by text/calendar attachment "event.ics". ?

[alasdaircr]

Maybe it's caused by text/calendar attachment "event.ics". ?

Well your email had the attachment though too though right? Next week I'll have a closer look at the differences between the invitation email code and the regular email send php. Thanks for looking at this

[Philipp]

Hi,

I'm facing the same issue. When do you think, there will be a fix?

kind regards,
Philipp

[yuri]

I still can't reproduce this so not sure if it will be fixed in the next version.

Can you do one change if code and try to send invitation?

File application/Espo/Modules/Crm/Business/Event/Invitations.php

File

$email->addAttachment($attachment);

and comment it out

// $email->addAttachment($attachment);

And let me know if this have fixed the issue.

Thanks

[Philipp]

No, still not looking fine.
I see this text in mail:

MIME-Version: 1.0
Content-Type: text/html;
 charset="utf-8"
Content-Transfer-Encoding: 8bit
Sender:
 
<p>Subject: Test</p>
<p>Date & time: 29.08.2014 02:46</p>
<p>
<a href="http://crm.xy.de?entryPoint=eventConfirmation&action=accept&uid=54004fc0d769f">Accept</a>, <a href="http://crm.xy.de?entryPoint=eventConfirmation&action=decline&uid=54004fc0d769f">Decline</a>
</p>

[yuri]

Can you attach a screenshow how this email looks in your client. Thanks.

[Philipp]

Hi,

see attached docs.
It's MS Outlook 2010, but in my Gmail Webmail interface it looks exactly the same.

Before code change:


After code change: