Import of contacts deletes email addresses

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  • Almut
    Junior Member
    • May 2026
    • 1

    #1

    Import of contacts deletes email addresses

    I used an email address to identify contacts in an import, because it is more unique than the first and last name. But when a contact has more than one email address, all non-matching addresses are deleted on update. The email address was ONLY used for identification and should not be changed.

    EspoCRM version 9.3.5

    Steps for reproducing:
    * Choose a contact with at least two email addresses
    * Create an import file that contains one of the email addresses and content for any other field, e.g. description
    * Import by using email address for identification
    * Check email addresses of the contact
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9845

    #2
    Fix: https://github.com/espocrm/espocrm/c...e56d2efa370c9b

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