Проблема с буквой И при создании контрагента

[egor.grachev]

Добрый день.
Столкнулся с проблемой при создании контрагента.
При создании контрагента, вношу Имя, Сайт, Почтовый адрес.
В почтовом адресе, всё хорошо, до того момента как вношу город, г Ижевск - сохранить - повторно заходим и ошибка, данных нет.
1. без города
2. город Жевск
3. город Ижевск
4. с городом Ижевск после перезахода в контрагента.

[egor.grachev]

Upd проверил, только большая буква и

[Maximus]

Здравствуйте Егор.
Я проверил и все работает без каких либо ошибок. Проверьте описание ошибки в лог файлах в директории /data/logs чтобыпонять чем именно была вызвана ошибка.

[egor.grachev]

Вот как выглядит ошибка

[2020-04-07 11:49:34] Espo.ERROR: Json::encode():Malformed UTF-8 characters, possibly incorrectly encoded - stdClass Object ( [id] => 5e8c664e129dac76c [name] => Тест [deleted] => [website] => atta.ru [emailAddress] => [phoneNumber] => [type] => Customer [industry] => [sicCode] => [billingAddressStreet] => [billingAddressCity] => [billingAddressState] => [billingAddressCountry] => [billingAddressPostalCode] => [shippingAddressStreet] => [shippingAddressCity] => пжевск [shippingAddressState] => Тестовая область [shippingAddressCountry] => Россия [shippingAddressPostalCode] => 565594 [description] => [createdAt] => 2020-04-07 11:38:54 [modifiedAt] => 2020-04-07 11:45:34 [emailAddressIsOptedOut] => [phoneNumberIsOptedOut] => [emailAddressData] => Array ( ) [phoneNumberData] => Array ( ) [campaignId] => [campaignName] => [createdById] => 1 [createdByName] => Admin [modifiedById] => 1 [modifiedByName] => Admin [assignedUserId] => 1 [assignedUserName] => Admin [teamsIds] => Array ( ) [teamsNames] => stdClass Object ( ) [originalLeadId] => [originalLeadName] => [isFollowed] => 1 [followersIds] => Array ( [0] => 1 ) [followersNames] => stdClass Object ( [1] => Admin ) ) [] []
[2020-04-07 11:49:37] Espo.ERROR: Json::encode():Malformed UTF-8 characters, possibly incorrectly encoded - stdClass Object ( [id] => 5e8c664e129dac76c [name] => Тест [deleted] => [website] => atta.ru [emailAddress] => [phoneNumber] => [type] => Customer [industry] => [sicCode] => [billingAddressStreet] => [billingAddressCity] => [billingAddressState] => [billingAddressCountry] => [billingAddressPostalCode] => [shippingAddressStreet] => [shippingAddressCity] => пжевск [shippingAddressState] => Тестовая область [shippingAddressCountry] => Россия [shippingAddressPostalCode] => 565594 [description] => [createdAt] => 2020-04-07 11:38:54 [modifiedAt] => 2020-04-07 11:45:34 [emailAddressIsOptedOut] => [phoneNumberIsOptedOut] => [emailAddressData] => Array ( ) [phoneNumberData] => Array ( ) [campaignId] => [campaignName] => [createdById] => 1 [createdByName] => Admin [modifiedById] => 1 [modifiedByName] => Admin [assignedUserId] => 1 [assignedUserName] => Admin [teamsIds] => Array ( ) [teamsNames] => stdClass Object ( ) [originalLeadId] => [originalLeadName] => [isFollowed] => [followersIds] => Array ( [0] => 1 ) [followersNames] => stdClass Object ( [1] => Admin ) ) [] []

[Maximus]

Ну с отчета видно что вы питались ввести латинскую букву "N" вместо русской "И". Но и это не должно вызывать проблеммы. Какой у вас "collation" стоит для поля "billing_address_city" в базе данных?

[egor.grachev]

ну с отчета видно что вы питались ввести латинскую букву "n" вместо русской "и". но и это не должно вызывать проблеммы. какой у вас "collation" стоит для поля "billing_address_city" в базе данных?

странно конечно, что вместо буквы и, английская n. могу проверить ещё раз.
спасибо за помощь, максимус.

[Maximus]

utf8mb4_unicode_ciэто корректный формат. Попробуйте воссоздать ошибку в анонимном окне браузера. Возможно кеш браузера нужно почистить.

[egor.grachev]

И я точно уверен, что буква И Русская буква.
Выполнил всё в режиме инкогнито, браузер Google Chrome,
Если не сложно, могу предоставить доступк к хостингу, посмотрите со своей стороны.

[2020-04-08 11:36:04] Espo.ERROR: Json::encode():Malformed UTF-8 characters, possibly incorrectly encoded - stdClass Object ( [id] => 5e8db7241f137547b [name] => Тест2 [deleted] => [website] => tt.ru [emailAddress] => [phoneNumber] => [type] => Customer [industry] => [sicCode] => [billingAddressStreet] => [billingAddressCity] => [billingAddressState] => [billingAddressCountry] => [billingAddressPostalCode] => [shippingAddressStreet] => Тестовая [shippingAddressCity] => пжевск [shippingAddressState] => [shippingAddressCountry] => [shippingAddressPostalCode] => [description] => [createdAt] => 2020-04-08 11:36:04 [modifiedAt] => 2020-04-08 11:36:04 [emailAddressIsOptedOut] => [phoneNumberIsOptedOut] => [emailAddressData] => Array ( ) [phoneNumberData] => Array ( ) [campaignId] => [campaignName] => [createdById] => 1 [createdByName] => Admin [modifiedById] => [modifiedByName] => [assignedUserId] => 1 [assignedUserName] => Admin [teamsIds] => Array ( ) [teamsNames] => stdClass Object ( ) [originalLeadId] => [originalLeadName] => [isFollowed] => 1 [followersIds] => Array ( [0] => 1 ) [followersNames] => stdClass Object ( [1] => Admin ) ) [] []
[2020-04-08 11:36:11] Espo.ERROR: Json::encode():Malformed UTF-8 characters, possibly incorrectly encoded - stdClass Object ( [id] => 5e8db7241f137547b [name] => Тест2 [deleted] => [website] => tt.ru [emailAddress] => [phoneNumber] => [type] => Customer [industry] => [sicCode] => [billingAddressStreet] => [billingAddressCity] => [billingAddressState] => [billingAddressCountry] => [billingAddressPostalCode] => [shippingAddressStreet] => Тестовая [shippingAddressCity] => пжевск [shippingAddressState] => [shippingAddressCountry] => [shippingAddressPostalCode] => [description] => [createdAt] => 2020-04-08 11:36:04 [modifiedAt] => 2020-04-08 11:36:04 [emailAddressIsOptedOut] => [phoneNumberIsOptedOut] => [emailAddressData] => Array ( ) [phoneNumberData] => Array ( ) [campaignId] => [campaignName] => [createdById] => 1 [createdByName] => Admin [modifiedById] => [modifiedByName] => [assignedUserId] => 1 [assignedUserName] => Admin [teamsIds] => Array ( ) [teamsNames] => stdClass Object ( ) [originalLeadId] => [originalLeadName] => [isFollowed] => 1 [followersIds] => Array ( [0] => 1 ) [followersNames] => stdClass Object ( [1] => Admin ) ) [] []

[egor.grachev]

Перенёс домой на локальную машину, проблемы не наблюдаются.
Видимо проблема в db на хостинге.