Error upgrading Advanced Pack

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  • Serhii
    Junior Member
    • Nov 2023
    • 3
    #1

    Error upgrading Advanced Pack

    Hi
    I get an error when upgrading from 2.15.5 to 3.0.13

    INFO: Installation process [654a12a5e370d913c]: Start "rebuild" step.
    ERROR: Database rebuild failure, details: There is a same module in both `custom` and `internal` directories. Should be only in one location..

    Any idea how to fix this?
    Thanks​
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8557
      #2
      Hi,

      Did you try to install it again. Or uninstall the previous version and install the new one. It should solve the problem. Note that no data lost when you uninstall.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • Serhii
          Junior Member
          • Nov 2023
          • 3
          #3
          I try install several times. From admin section and from cli. And uninstall the previous version (not remove).

            Comment

            • yuri
              Member
              • Mar 2014
              • 8557
              #4
              Try to uninstall and then remove the folder application/Espo/Modules/Advanced manually. In new versions the extension is installed to the custom directory. For some reason, it seems your folder is not emptied on uninstall.
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                Comment

                • Serhii
                  Junior Member
                  • Nov 2023
                  • 3
                  #5
                  Thanks. It helped me

                    Comment

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