Error when upgrading from 3.4.2 to 3.5.0 (Error: Cannot copy files)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • prince2911
    Junior Member
    • Jul 2014
    • 17

    #1

    Error when upgrading from 3.4.2 to 3.5.0 (Error: Cannot copy files)

    Hello,

    I am receiving the following error while I am upgrading from 3.4.2 to 3.5.0:


    Error: Cannot copy files

    I am using windows 7, Apache 2..4.9 / PHP 5.5.1.2 / MYSQL 5.6.17

    Please advice


    Thanks and best regards,
  • yuri
    Member
    • Mar 2014
    • 8890

    #2
    Hi

    Check what is in appche error log. Maybe memory limit was exceeded or timeout.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • prince2911
      Junior Member
      • Jul 2014
      • 17

      #3
      Hello,

      no errors in access.log/ apache_error.log

      the only error is in the php_error.log file:

      [26-Sep-2015 16:29:27 Europe/Paris] PHP Warning: Unknown: POST Content-Length of 13227221 bytes exceeds the limit of 3145728 bytes in Unknown on line 0



      Comment

      • yuri
        Member
        • Mar 2014
        • 8890

        #4
        Hi

        Try to increase your memory limit in php.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • prince2911
          Junior Member
          • Jul 2014
          • 17

          #5
          Same Issue!!

          Comment

          • prince2911
            Junior Member
            • Jul 2014
            • 17

            #6
            I am still having the same issue,
            any help please?

            Regards,

            Comment

            • yuri
              Member
              • Mar 2014
              • 8890

              #7
              Increase max post size. It's obvious.
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

              Comment

              • prince2911
                Junior Member
                • Jul 2014
                • 17

                #8
                Same error

                Comment

                • yuri
                  Member
                  • Mar 2014
                  • 8890

                  #9
                  Solution.
                  Open zip package. Copy all files from 'files' directory to your espocrm root directory. Change version in data/config.php to 3.5.0

                  This will make a trick because this package doesn't have any scripts
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                  Comment

                  • gribs
                    Senior Member
                    • May 2015
                    • 104

                    #10
                    In php ini you must increase :

                    - max_file_uploads
                    - max_post_size
                    - memory_limit

                    Comment


                    • prince2911
                      prince2911 commented
                      Editing a comment
                      all of these were increased but same issue
                  • prince2911
                    Junior Member
                    • Jul 2014
                    • 17

                    #11
                    It works fine, thanks Yurikuzn for the workaround

                    Regards,

                    Comment

                    Working...