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Change text in case emails

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  • Change text in case emails

    How do I edit the text in the emails which go out for the various case notifications?

    eg :

    <name> posted on ticket News article for site..


    update text goes here


    View (link)


    Thanks


  • #2
    Hi wcluk,

    Please try to change it in the Administration > Template Manager > Note about Post.

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    • #3
      How can I add new custom fields to the template manager for editing messages?

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