Change text in case emails

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • wcluk
    Junior Member
    • Jul 2022
    • 1

    Change text in case emails

    How do I edit the text in the emails which go out for the various case notifications?

    eg :

    <name> posted on ticket News article for site..


    update text goes here


    View (link)


    Thanks

  • lazovic
    Super Moderator
    • Jan 2022
    • 819

    #2
    Hi wcluk,

    Please try to change it in the Administration > Template Manager > Note about Post.

    Comment

    • name
      Junior Member
      • Sep 2022
      • 8

      #3
      How can I add new custom fields to the template manager for editing messages?

      Comment

      Working...