Error 403: Access Denied when trying to import

[cerin]

Hello,
I newly installed EspoCRM Version 7.0.10 with Softaculous and have been trying to import contacts.
All seems to work until I hit "Run Import". Then it fails showing "403:Access Denied" error.

I tried to look in the logs and it showed the following (which may or may not have anything to do with my problem):

WARNING: JobManager: useProcessPool requires pcntl and posix extensions.

Can anyone point me in the right direction please?
many thanks

[lazovic]

Hi cerin,

Can you please tell me what is the output of the php -m command in the terminal?

[cerin]

Thank you for your quick response, but I'm afraid I don't have access to a terminal through my CPanel. Is there an alternative method?

[lazovic]

cerin,

You need to install PHP extensions like pcntl and posix.
Here you can find more useful information:

https://docs.cpanel.net/ea4/php/how-...-or-extension/,
https://support.cpanel.net/hc/en-us/articles/360050971633-How-to-install-a-PHP-extension-in-WHM/