Error 403: Access denied

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  • MaxMax
    Junior Member
    • Mar 2022
    • 15

    Error 403: Access denied

    Hi there,
    As an absolute newcomer, I am currently trying to enter or change data in the free version.
    Creating a user, for example, works. But when I try to change data in the profile, I get the message "Error 403: Access denied". This error also occurs with other changes. All path and file permissions are set correctly.

    HELP

    Greetings Markus

    Version: 7.0.9
    PHP-Version: 7.4.28
    Operating system: Ubuntu 18.04.6 LTS
    Error-Log:
    [2022-03-20 17:18:01] WARNING: Incorrect value [0] for Settings parameter [dateFormat]. Use default value [DD.MM.YYYY]. [] []
    [2022-03-20 17:18:01] WARNING: Incorrect value [0] for Settings parameter [timeFormat]. Use default value [HH:mm]. [] []
    [2022-03-20 17:29:37] ERROR: (400) Not valid scheduling expression.; POST /ScheduledJob; line: 52, file: /var/www/vhosts/domain.com/httpdocs/alex/application/Espo/Services/ScheduledJob.php [] []
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1602

    #2
    first two errors:
    check config.php in folder data

    Quite on top there are the setting values for date and time, it should look like this:

    'dateFormat' => 'DD.MM.YYYY',
    'timeFormat' => 'HH:mm',

    the third error might have to do with cron job settings

    Comment

    • MaxMax
      Junior Member
      • Mar 2022
      • 15

      #3
      The settings from the log file are done.

      It's all about the accesses!

      Comment

      • shalmaxb
        Senior Member
        • Mar 2015
        • 1602

        #4
        Then ou should look into your Apache Log Files (or nginx)

        Comment

        • MaxMax
          Junior Member
          • Mar 2022
          • 15

          #5
          Originally posted by shalmaxb
          Then ou should look into your Apache Log Files (or nginx)
          Most entries are:
          GET /alex/api/v1/Notification/action/notReadCount HTTP/1.0
          GET /alex/api/v1/Activities/action/popupNotifications HTTP/1.0
          PUT /alex/api/v1/User/6238992a64814db54 HTTP/1.0

          Comment

          • shalmaxb
            Senior Member
            • Mar 2015
            • 1602

            #6
            Your cron job is not configured correctly

            Comment

            • MaxMax
              Junior Member
              • Mar 2022
              • 15

              #7
              Originally posted by shalmaxb
              Your cron job is not configured correctly
              The following error appears when executing: "/bin/sh: 1: GPG.KEY: not found"

              What does this mean?

              Comment

              • shalmaxb
                Senior Member
                • Mar 2015
                • 1602

                #8
                That means, that you have a gpg encryption running and the key is not found. Do you have any GPG env´cryption?

                Comment

                • MaxMax
                  Junior Member
                  • Mar 2022
                  • 15

                  #9
                  Originally posted by shalmaxb
                  That means, that you have a gpg encryption running and the key is not found. Do you have any GPG env´cryption?
                  Not that I know.

                  Comment

                  • shalmaxb
                    Senior Member
                    • Mar 2015
                    • 1602

                    #10
                    do you work on a Mac?
                    This could also be an issue from Ubuntu. Search for GPG.KEY: not found in Google, appear a lot of solutions
                    Last edited by shalmaxb; 03-22-2022, 04:17 PM.

                    Comment

                    • MaxMax
                      Junior Member
                      • Mar 2022
                      • 15

                      #11
                      Originally posted by shalmaxb
                      That means, that you have a gpg encryption running and the key is not found. Do you have any GPG env´cryption?


                      The gpg-agent package is automatically installed when GnuPG version 2 is installed and no Mac.
                      Could it be possible PHP settings?

                      Comment

                      • MaxMax
                        Junior Member
                        • Mar 2022
                        • 15

                        #12
                        Apparently I'm not the only one getting the error by now.
                        To get to the bottom of the matter myself: Where is this error text stored?
                        Maybe then I will get a little further.

                        Comment

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