Upgrade from 6.1.10 to 7.0.1 on two installations - one OK, other Error 500

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  • rickjohns
    Junior Member
    • Oct 2020
    • 10

    Upgrade from 6.1.10 to 7.0.1 on two installations - one OK, other Error 500

    I have two installations of EspoCRM on the same Linux dedicated server. I upgraded both using CLI method to version 7.0.1 and everything went normally.

    When I try to login one installation is fine and works normally (and is showing version as 7.0.1) and the other won't show login screen - just blank screen and at the top a red box with "Error 500".

    With WHM I can compare cPanel for both domains and everything looks the same between the 2 installations.

    I tried rebuild and clear cache and it makes no difference.

    Both installations are in subfolders of each domain /admin : https://www.kingsway-house.co.uk/admin and https://www.worcester-medical.com/admin

    Any ideas please.
  • yuri
    Member
    • Mar 2014
    • 8624

    #2
    Please check logs. Both server error log and espo log (data/logs)
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • rickjohns
      Junior Member
      • Oct 2020
      • 10

      #3
      Hi Yuri, I deleted main domain .htaccess file (not the one in espocrm) and recreated it from original "htaccess.txt" and all worked fine. So don't know what went wrong but it is working fine now, thanks.

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