Advanced pack update

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  • MATO
    Member
    • Jun 2019
    • 98
    #1

    Advanced pack update

    Hi Team

    We are on version 6.1.8 (Latest)

    Advanced pack is 2.7.2 and we need to upgrade to the latest version 2.8.2

    When uploading the zip file for 2.7.3 from within the extension area we do not see a prompt to install or upgrade.

    We have tried various browsers.

    Thank you in advance

    MATO
    Tags: None
    • item
      Active Community Member
      • Mar 2017
      • 1476
      #2
      Hello,

      i have just installed AdvancedPack 2.8.2 with no issue.

      google chrome.
      clear cache espocrm and browser ?
      developper mode : see console for error

      For me, you can uninstall old version.. then upload the last


      If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

        Comment

        • MATO
          Member
          • Jun 2019
          • 98
          #3
          Have done all of the above.

          Have installed other extensions today with no issues

            Comment

            • emillod
              Active Community Member
              • Apr 2017
              • 1405
              #4
              Did you checked logs?
              Here you have video how to find logs: https://www.youtube.com/watch?v=2-Y7M0zjbtQ

                Comment

                • MATO
                  Member
                  • Jun 2019
                  • 98
                  #5
                  Checked logs and nothings recorded. we are onto the main support team as its a paid extension

                    Comment

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