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IMAP/EXIM timeout errors - dovecot

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  • IMAP/EXIM timeout errors - dovecot

    Hi,


    I have been getting a lot of alerts from my email server. I have managed to track down that it is something to do with EspoCRM reading the accounts. I have no idea what I can do about this. Any help or suggestions would be greatly appreciated.

    Here is what I have been able to find in the logs:

    exim [TCP Transaction Log: << 220-ded.***** ESMTP Exim 4.93 #2 Mon, 24 Aug 2020 09:56:07 +1000 Timeout while trying to get data from service: Died[check command:+][socket connect:-][socket failure threshold:3/3][fail count:1]Restarting exim....


    Aug 24 16:21:21 ded96448 dovecot: auth: Error: policy(user1@**************,101.0.122.158 ,<qE7Sl5mtxuJlAHqe>): Policy server HTTP error: Absolute request timeout expired (Request queued 3.002 secs ago, not yet sent, 0.000 in other ioloops)
    Aug 24 16:21:21 ded96448 dovecot: auth: Error: policy(user2@**************,101.0.122.158 ,<nHMumJmtzOJlAHqe>): Policy server HTTP error: Absolute request timeout expired (Request queued 3.000 secs ago, not yet sent, 0.000 in other ioloops)

  • #2
    Hi Kyle,
    Do you use CPanel? It looks like your problem is related to one of the following issues:




    Comment


    • #3
      Thanks Maximus
      I am using CPanel on Cloud Linux.
      I did not have CpHulk enabled, I did enable it late yesterday as part of my server setup and interestingly enough I have not had an error since. Normally I would have expected a few in this time, I will monitor the situation and see what happens. I will update the forum when I know if its fixed.

      Comment


      • #4
        Its been almost 48 hours and I have had no more errors. It would appear something to do with CpHulk was causing this however it is not clear what.
        I enabled CpHulk and then disabled it and have had no more errors.

        Comment


        • esforim
          esforim commented
          Editing a comment
          Live another day error prone free.
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