Migration issues for EspoCRM - Customizations missing

[ayush]

Dear Team,

I am trying to migrate EspoCRM from our server to Google's Cloud Computing. During the preparatory phase, we backed up the espocrm folder and the database.

For installation - Approach 1
1. We restored the DB into our Google Cloud MySQL server
2. We copied over the files from our backup and applied the right permissions and ownerships
3. However, when I try to access EspoCRM, it gives me Error 404.
I had no success while trying to run espocrm/install/ either. How can I fix the settings required to start EspoCRM?

For installation - Approach 2 - When I couldn't succeed with approach 1, we did the following:
1. We restored the DB into our Google Cloud MySQL server
2. Installed EspoCRM from scratch using fresh copy from the internet
3. Copied over the espocrm/data/upload folder and espocrm/custom folder from the backup into the Google Cloud espocrm folder
4. Went through the web installation steps and was able to access my data.
However, while I can see my data, I notice that all of my customizations are missing e.g. New Entities, additional fields on system entities like Tasks, User Interface customizations etc.

I would prefer to use approach 1. If you can suggest what I am missing, I would really appreciate it. If you think approach 2 is better, please help me understand how to restore my customizations.

[Patrick]

A year from now, how is your progress, have you figure it out why?

[ayush]

A year from now, how is your progress, have you figure it out why?

Hi Patrick, I didn't hear back for a while, so I just ended up manually re-creating the customizations myself.

My guess would be that the customizations get stored in a json file somewhere. But I didn't investigate further.

Are you running into the same issue?

[tarasm]

All customizations are located at /custom directory. Just copy them and make Rebuild under Administration panel.

[Patrick]

Glad to hear you have solved that problem.