Installation error while configuring the Database

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  • prince2911
    Junior Member
    • Jul 2014
    • 17

    Installation error while configuring the Database

    Hello,

    I am getting the following installation error while configuring my DB:

    SQLSTATE[HY000] [2054] The server requested authentication method unknown to the client

    please see attached screenshot.
    PHP Version 5.5.6

    MySQL Version: 5.5.36

    pdo, json, GD library, mcrypt extensions are enabled.

    please advise.


    Thanks and best regards,
  • tarasm
    Super Moderator
    • Mar 2014
    • 573

    #2
    The new mysqlnd library necessitates the use of MySQL's newer 41-byte password format. Continued use of the old 16-byte passwords will cause mysql_connect() and similar functions to emit the error, "mysqlnd cannot connect using old authentication."
    Please try to change your MySQL user password.
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    • prince2911
      Junior Member
      • Jul 2014
      • 17

      #3
      Hello,

      Thanks for your reply.
      actually my DB does not support the 41 byte password format.
      is there any way to bypass this?

      Best regards,

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      • tarasm
        Super Moderator
        • Mar 2014
        • 573

        #4
        Try to connect to your MySQL by MySQL clients like HeidiSQL or phpMyAdmin. First of all we have to determine a reason of this issue. Some more info you can read here http://stackoverflow.com/questions/1...340538#1340538
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