Rebuild fail upon upgrade to 7.2

[tobias]

I'm afraid I cannot install the upgrade, tried three times now:

# php upgrade.php EspoCRM-upgrade-5.6.14-to-5.7.2.zip
Current version is 5.6.14
Starting upgrade process...
Error: Error occurred while EspoCRM rebuild.
#:/home/site/wwwroot#

Any ideas and/or suggestions?

[yuri]

Try to figure out why rebuild is not working. Try just running rebuild, check logs.

[tobias]

The rebuild was completed just fine, i.e. no errors in the log. Will try to upgrade again now and circle back.

[tobias]

Couldn't pm you, hence need to post the log here, sorry. Any ideas what's going on during upgrade?

[Maximus]

Hello Tobias,
Could you tell us the next information:
1. Is it a full error log file?
2. When have you tried to upgrade for the first time? We need a log file of the first day of upgrade attempts
3. Which is the current EspoCRM version shown in Administration -> Upgrade?
4. Is the main Stream logs still shows you the notification?
5. Which user is owner of all directories and files?
6. Under which user you had run the upgrade command?

[tobias]

1. No, just the part that includes the time frame of the upgrade attempt.
2. Today, after two other successful upgrades: 5.6.12 to 5.6.13 and 5.6.13 to 5.6.14 - both went fine.
3. That said, it's obviously version 5.6.14 showing in Administration > Upgrade.
4. Not sure what you mean by that.
5. User is nobody (we're on Linux in Docker) and since prior upgrades + rebuild works just fine, I think the user is not the issue.
6. root

UPDATE:
An error that is added to the log on a regular basis now is the following:

[2019-10-15 10:00:24] Espo.ERROR: Hook class '\Espo\Hooks\Common\Webhook' does not exist. [] []

[Maximus]

Thank you for your fast reply.
> 4. Not sure what you mean by that.
We need to know whether you are receiving some errors message in the log file upon you are viewing the Stream dashlet?
The same thing we need to now whether you are receiving some errors message in the log file upon you are viewing the Opportunity list view?

[tobias]

No errors on any of these pages:

https://crm.xxx.com/#Opportunity

https://crm.xxx.com/#Stream

The only error we see every ~5 seconds in the log now is this one:
[2019-10-15 10:08:17] Espo.ERROR: Hook class '\Espo\Hooks\Common\Webhook' does not exist. [] []

[tobias]

And every now and then, the following error appears in the log file:
[2019-10-15 10:22:37] Espo.WARNING: E_WARNING: get_class() expects parameter 1 to be object, null given {"code":2,"message":"get_class() expects parameter 1 to be object, null given","file":"/home
/site/wwwroot/application/Espo/ORM/Repositories/RDB.php","line":68,"context":{"entityType":"Dashbo ardTemplate","entityManager":"[object] (Espo\\Core\\ORM\\EntityManager: {})","entityFactory":"[obj
ect] (Espo\\ORM\\EntityFactory: {})"}} []

[Maximus]

Please try to make these steps:
1. In a terminal under the root user run the command

php rebuild.php

2. In a terminal under the root user run the command

php upgrade.php <path-to-upgrade-pack

3. Change the owner of the all directories and files to the web server user.

[tobias]

This is exactly what I did - except for point 3, which I don't really see a reason for, since all other upgrades worked just fine. Can you explain the reason for point 3?

[Maximus]

For the proper work of the EspoCRM functionality, the owner of the directories and files should be correct.

[tobias]

With docker, you will always have the owner of the directories and files set to nobody, which is ok and wasn't a problem with Espo ever since we're having this environment. It has to be something else.

[tobias]

As expected, it wasn't related to the user, yet to a faulty installation of an extension. Here's what I did:

db1abe1118b2:/home/site/wwwroot# php rebuild.php
db1abe1118b2:/home/site/wwwroot# php extension.php advanced-pack-2.4.0.zip
Starting installation process...
Extension installation is complete.
db1abe1118b2:/home/site/wwwroot# php extension.php sales-pack-1.0.6.zip
Starting installation process...
Extension installation is complete.
db1abe1118b2:/home/site/wwwroot# php upgrade.php EspoCRM-upgrade-5.6.14-to-5.7.2.zip
Current version is 5.6.14
Starting upgrade process...
Upgrade is complete. Current version is 5.7.2.
db1abe1118b2:/home/site/wwwroot#

Maximus All good now, thanks still for taking the time.