E-mails with PDF attachment will not be imported

[macben]

Hello everybody,

I've updated to 5.0.5 and now have the following problem:

If the incoming email has a file attachment (.pdf), it will not be imported. If she has an attachment with .docx, she will be imported.

The whole thing happened today with 2 e-mails and they both had PDF files attached. The e-mails with Word attachments all arrived.

Jmd has an idea why it may be? Where do I have to look for it to work again?

Thank you

[tanya]

Hello
Does it stop working after upgrade or before?
From what version did you upgrade your EspoCRM to 5.0.5?
Do you have any Email Filters?

[macben]

No email Filters - i have update to 5.2.0 today and i'm test in the next days

[is_it_tennant]

Yes, I ran into the same issue - the very solution was to update all the emails manually and that was a hell of a work