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E-mails with PDF attachment will not be imported

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  • E-mails with PDF attachment will not be imported

    Hello everybody,

    I've updated to 5.0.5 and now have the following problem:

    If the incoming email has a file attachment (.pdf), it will not be imported. If she has an attachment with .docx, she will be imported.

    The whole thing happened today with 2 e-mails and they both had PDF files attached. The e-mails with Word attachments all arrived.

    Jmd has an idea why it may be? Where do I have to look for it to work again?

    Thank you

  • #2
    Hello
    Does it stop working after upgrade or before?
    From what version did you upgrade your EspoCRM to 5.0.5?
    Do you have any Email Filters?

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    • #3
      No email Filters - i have update to 5.2.0 today and i'm test in the next days

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      • #4
        Yes, I ran into the same issue - the very solution was to update all the emails manually and that was a hell of a work

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