field not updating in meeting module

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  • dafnie
    Senior Member
    • Dec 2015
    • 140

    field not updating in meeting module

    I have just moved my ESPO-installation (files and database) to a new server and seeing the following odd behavior

    When i change a record to "held" in the listview of the meeting-module the status-field change to "held" and short after back to "planned". When i view the full record the status-field has changed.
    I do not see this behavior on the other old server.

    There is nothing in the log and .htaccess is the same.
    I have changed the siteURL to the new url in config.php
    EspoCRM v. 4.6.0

    What could be wrong?
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    What status you see on the top of the page, while updating the status of event? Can you modify any other record?

    Comment

    • dafnie
      Senior Member
      • Dec 2015
      • 140

      #3
      Thanks for the reply

      The status on top is "saved". I have verified that the data is saved i database, and that is working perfect.
      But when i klik on a item in meetings-list the details-view show the old value, not the value stored in database.
      When i rebuild basebase in admin everything is fine again.
      I have tried disabling cache i settings, with not solve the problem.
      The problem is the same in activity-module. Maybe more modules is affected.

      Comment

      • dafnie
        Senior Member
        • Dec 2015
        • 140

        #4
        When i modify an activity and afterword view it in the minipanel i see this odd behavior.

        1. When i view the activity in which filter "ALL" (meeings and activitets) i see the old value in the date.
        2. When i view the same which filter "ACTIVITIES" i see the modified and correct value.
        3. When i view the full record i also see the old and not correct value.
        4. When admin user rebuild backend and empty cache, it resolves the issue.

        Comment

        • tanya
          Senior Member
          • Jun 2014
          • 4308

          #5
          Could you reproduce it on the demo? If not, try to upgrade crm

          Comment

          • dafnie
            Senior Member
            • Dec 2015
            • 140

            #6
            Hi
            Just upgraded to to ver 4.8.4 and the problem is still the same.
            I can not reproduce the problem on your demosite at http://demo.espocrm.de. The fault must be something in my installation.

            I have moved the installation from one server to another and chanced databasesettings and URL in the config.php.
            I think there is something wrong with the cache in some way. Do you have a idea where to look?

            Apache: 2.4.29
            MySql: 10.1.24-MariaDB-cll-lve
            Php: 7.0
            Litespeed webserver
            Browser: Chrome 62.0.3202.94


            Thanks for all your replies.

            -- Edit 17/11-2017 --

            I have tried installing a new EspoCRM with Softaculous and the problem is the same in this installation. The problem must then be related to server-config or browser.

            When i run reset.html it resolve the problem. I am therefore pretty sure this problem is browser-cache related.

            The problem is the same on a diferent computer.

            In firefox-browser v57 no users are able to log in - got "Wrong username/passsword". The new installation has the same issue in firefox. And then after about 2 minuts it is possible to log in.

            Any suggestion?
            Last edited by dafnie; 11-17-2017, 11:23 PM.

            Comment

            • dafnie
              Senior Member
              • Dec 2015
              • 140

              #7
              I think my case is related to this issue
              In the Add Meeting / Add Call modal dialog, clicking the select Users, select Contacts select Leads in the Attendees section has no effect if Cache is enabled

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