Need help with emails please

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  • stryknin
    Junior Member
    • May 2017
    • 1

    Need help with emails please

    Hi,

    I have installed an espoCRM on a 1and1 hosting.

    It seems working nicely, but it cannot send mails.

    Here is espoCRM logs while trying different imap serveur :

    [2017-05-30 14:27:13] Espo.ERROR: API [POST]:/:controller/action/:action, Params:Array ( [controller] => Email [action] => sendTestEmail ) , InputData: {"server":"auth.smtp.1and1.fr","port":465,"auth ":t rue,"security":"TLS","username":"julie@jbconseils. eu","password":"*****","fromName":"JB Admin","fromAddress":"julie@jbconseils.eu","type": "emailAccount","emailAddress":"julie.baro@smar tcit es.com"} - Connection timed out [] []
    [2017-05-30 14:27:13] Espo.ERROR: Display Error: Connection timed out, Code: 500 URL: /api/v1/Email/action/sendTestEmail [] []

    [2017-05-30 14:32:08] Espo.ERROR: API [POST]:/:controller/action/:action, Params:Array ( [controller] => Email [action] => sendTestEmail ) , InputData: {"server":"mail.gandi.net","port":465,"auth":tr ue, "security":"SSL","username":"contact@smartcite s.fr ","password":null,"fromName":"*****","fromAddr ess" :"contact@smartcites.fr","type":"outboundEmail" ,"e mailAddress":"julie.baro@smartcites.com"} - Connection timed out [] []
    [2017-05-30 14:32:08] Espo.ERROR: Display Error: Connection timed out, Code: 500 URL: /api/v1/Email/action/sendTestEmail [] []

    [2017-05-30 14:38:33] Espo.ERROR: API [POST]:/:controller/action/:action, Params:Array ( [controller] => Email [action] => sendTestEmail ) , InputData: {"server":"mail.gandi.net","port":25,"auth":fal se, "password":null,"fromName":"*****","fromAddres s":" julie@barozone.com","type":"emailAccount","emailAd dress":"julie.baro@smartcites.com"} - Connection timed out [] []
    [2017-05-30 14:38:33] Espo.ERROR: Display Error: Connection timed out, Code: 500 URL: /api/v1/Email/action/sendTestEmail [] []




    What is going wrong ? something missing with my php ? (see phpinfo : http://jbconseils.eu/phpinfo.php)

    Thanks for your help.

    J.
  • joy11
    Active Community Member
    • Jan 2017
    • 113

    #2
    Are you trying to set these up as group email addresses or personal? These errors have multiple email addresses in them, some have passwords as null. Are you able to receive emails?

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