AJAX FAILED during install V 4.5.0

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  • Conti
    Junior Member
    • Mar 2017
    • 6

    AJAX FAILED during install V 4.5.0

    During install I am getting the message "Ajax Failed". See: https://monosnap.com/file/QsAfCJrTsd...OkmYRX1Fp3hOYz .
    I have read all of the posts here about this issue, but no one has a definitive answer on how to fix this. I have spoken to the VPS host and they cannot figure out why this is happening. The server is setup correctly, and my permissions are correct. See: https://monosnap.com/file/Ta91PzseYk...6y12P06YfjAXxK and https://monosnap.com/file/EEtqYwI8MW...hbLznqn6xgcSiu .
    I have tried just about everything to fix this and still nothing. PLEASE HELP
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello

    Check log files (data/logs).
    Looks like bad permissions (I saw, you wrote permissions are correct). But check it again

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    • Conti
      Junior Member
      • Mar 2017
      • 6

      #3
      Hi Tanya,
      Check permissions again, even went as far as setting all to 777 and still the same ajax failed error. There has to be a fix or work around to this. I would hate to scrap this CRM as it looks very promising. Any other suggestions you can make? Thank you!!!

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        What about apache error log and espocrm logs?

        Comment

        • Conti
          Junior Member
          • Mar 2017
          • 6

          #5
          I figured it out. It seems to be an issue with Chrome browser not loading the ajax during install. I did the install via safari and everything went smoothly.

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