installation issue,

[mahesh]

Hi There,

I get a blank page after the system settings step while installing.

have below entries in error log:

[2014-06-20 08:02:19] Espo.ERROR: Json::decode(): [] []
[2014-06-20 08:02:54] Espo.ERROR: Uncaught exception {"exception":"[object] (Espo\\Core\\Exceptions\\Error: Language: current language [en] does not found at /home/inkif/public_html/manage/application/Espo/Core/Utils/Language.php:173)"} []

please can someone advise the fix.

Thanks
Mahesh

[tarasm]

It seems like you have broken the language cache. Try to delete the directory "/data/cache/application".

[mahesh]

Hi Tarasm,

tried that, still same error.

[tarasm]

Could you check if this file exists and not empty /data/cache/application/languages/<your-language>.json (e.g. for "en" it's /data/cache/application/languages/en_US.php).

[mahesh]

Ya, file exists.

[tarasm]

Please check the permission for "data" directory. It should be 775 for directories and 664 for files.
It's a very strange. Could you provide me an access to your EspoCRM instance (send via private message).

[mahesh]

Hi Tarasm,

Permissions are as above.

PM sent.

Thanks
Mahesh

[tarasm]

Ok, I will check it now.

[tarasm]

Solved.

I reinstalled the EspoCRM and afterwards it works fine. I think, some error occurred in cache files when was the installation. It could be server error, permission or other issue.

Just to note, how to reinstall EspoCRM:

Go to "/data" directory and rename/remove the config.php file.

Cheers

[mahesh]

Thanks Tarasm

[danangindrak]

still can't install. I've delete, rename and configuration file config.php. but it still can't be installed.

[tarasm]

It can be related with wrong persmissions. Please check the persmissions: 755 (directories) and 644 (files), "data" and "custom" - 775 and 664 respectively.Also, all files should be owned and group-owned by the webserver process.