ESPO CRM installation error

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  • praveen
    Junior Member
    • Oct 2014
    • 4

    ESPO CRM installation error

    Forum,

    I have downloaded source code from (sourceforge.com) and trying to install in windows machine and having
    PHP Version 5.4.7 and xampp environemnt with url http://localhost/espo/install/

    getting junk character attached print screen ...
    Please suggest ...
  • alasdaircr
    Active Community Member
    • Aug 2014
    • 525

    #2
    First of all, make sure a script with the following in it works:

    Code:
    <?php
    
    phpinfo();
    
    ?>
    Call it info.php and open the location in your browser.

    Comment

    • praveen
      Junior Member
      • Oct 2014
      • 4

      #3
      Dear Please find my attached file , I am getting phpinfo();...
      Attached Files

      Comment

      • tarasm
        Super Moderator
        • Mar 2014
        • 573

        #4
        It seems like some configuration issue with your server. Perhaps, it uses a wrong encoding, or files were wrong encoded while unzipped. Try to download and unzip EspoCRM again.
        Job Offers and Requests

        Comment

        • Tomarnst
          Junior Member
          • Mar 2014
          • 14

          #5
          Is there for this a solution ? I have the same text garbage. OSX php 5.5 apache. Did reinstall and downloaded unzipped this 3 times. nothing seems to solve this

          Comment

          • Tomarnst
            Junior Member
            • Mar 2014
            • 14

            #6
            I'm still trying to find some way to get this solved...

            It seems the install page doesn't load the header somehow at least when checking in firebug the header tag is empty.

            error message i get is :

            Error: The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.
            Source File: http://sales.e-products.eu.com/install/
            Line: 0

            Comment

            • rrrmanish
              Junior Member
              • Nov 2014
              • 2

              #7
              same is the case with me, i have recently upgraded my php to 5.4.

              Comment

              • tarasm
                Super Moderator
                • Mar 2014
                • 573

                #8
                Could you write your full server configuration.
                Job Offers and Requests

                Comment

                • tarasm
                  Super Moderator
                  • Mar 2014
                  • 573

                  #9
                  Tomarnst,
                  Very strange response from your server. Could you create a test file '/install/test.php' with the code and check the result
                  PHP Code:
                  <?php
                  
                  echo 'It works';
                  Job Offers and Requests

                  Comment

                  • Tomarnst
                    Junior Member
                    • Mar 2014
                    • 14

                    #10
                    @tarasm.

                    Sure no problem, but my server shouldn't be the problem I suppose since i have more php sites running from this one. Anyhow http://sales.e-products.eu.com/install/test.php loaded as requested.

                    Comment

                    • tarasm
                      Super Moderator
                      • Mar 2014
                      • 573

                      #11
                      It's very strange. Could you give me access to this EspoCRM instance with FTP access to figure out the issue. Please send it via PM.
                      Job Offers and Requests

                      Comment

                      • Tomarnst
                        Junior Member
                        • Mar 2014
                        • 14

                        #12
                        "Could you give me access to this EspoCRM instance"

                        I'm sorry not able to do that. The solution shouldn't be that hard to find.

                        Comment

                        • rrrmanish
                          Junior Member
                          • Nov 2014
                          • 2

                          #13
                          Guys this problem occurs because php module file-info is missing form your server , please ask your hosting provider to enable this module.

                          Comment

                          • Tomarnst
                            Junior Member
                            • Mar 2014
                            • 14

                            #14
                            I took this from my server info:

                            fileinfo:

                            fileinfo support enabled version 1.0.5-dev

                            Comment

                            • Dolordo
                              Junior Member
                              • Nov 2014
                              • 8

                              #15
                              Hi,

                              May you replace with that in your /install/test.php
                              PHP Code:
                              <?php
                              phpinfo();
                              ?>
                              As well, what language did you select if any?

                              Comment

                              Working...