Automatic Email Notifications

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  • videomicloud
    Junior Member
    • Sep 2016
    • 21

    Automatic Email Notifications

    We're testing EspoCRM as a possible replacement for OnlyOffice (formerly TeamLab). One of the things that is terrible about TeamLab is their email notifications. They work but the information they send is terrible....like not listing the time of meetings or deadlines of tasks. I've got EspoCRM setup through a Bitnami stack and just about everything working as expected. I have email notifications enabled, both for individual users and in the admin -->notifications for "tasks" and "meetings," and cron jobs are all running successfully according to the admin--->scheduled jobs....But when I create a task or meeting, no emails go out. If I "send invitations," they all go out fine so I know email is working. I've attached screenshots of my "notifications" settings as well as my "email notifications" job, which is running every two minutes. Is there something I'm missing here?

    Thanks...great application by the way. Simple, intuitive and fast.
    Chris Blair
  • yuri
    Member
    • Mar 2014
    • 8475

    #2
    Hi,

    Did you create meeting/task assigned to another user? If self-assigned they are not sent. Also check in user's preferences if notifications are allowed.

    Text of notifications you can change notification texts here application/Espo/Modules/Crm/Resources/templates/assignment
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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    • videomicloud
      Junior Member
      • Sep 2016
      • 21

      #3
      Ahh...ok. Working now. Is it possible to assign a task to multiple users? I tried adding a new field that allowed me to add multiple users to the task. But it doesn't seem to work the way that adding meetings does. We often have projects where multiple people are working on a particular task, so we need to be able to add multiple people to the tasks the way you can add multiples to the meetings. Have spent quite a bit of time in the forum but haven't found anything addressing that. Perhaps I just haven't added the correct relationships to get a task to show up on multiple users calendars and task lists??

      Thanks
      Chris Blair

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