problem with export contacts

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  • lukasz412
    Member
    • Sep 2016
    • 57

    #1

    problem with export contacts

    I have a problem with option to export contacts, export does not work. Choosing contacts to export rather than create a file opens a new card with the address:

    MY SERVER NAME/?entryPoint=download&id=57d6adcc7591676bc
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9641

    #2
    Please check if there are any errors in your server's error log.

    Comment

    • lukasz412
      Member
      • Sep 2016
      • 57

      #3
      there are no errors in server's error log, you have an idea what could be wrong
      Last edited by lukasz412; 09-12-2016, 02:23 PM.

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      • lukasz412
        Member
        • Sep 2016
        • 57

        #4
        export function does not work from the beginning of the installation crm

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        • yuri
          EspoCRM product developer
          • Mar 2014
          • 9641

          #5
          Check whether file exists data/upload/57d6adcc7591676bc

          Comment

          • lukasz412
            Member
            • Sep 2016
            • 57

            #6
            file exists on the server after downloading from the server and add the extension .csv file works
            how to make it work in a web browser with the level of crm?

            Comment

            • yuri
              EspoCRM product developer
              • Mar 2014
              • 9641

              #7
              I don't know. Something seems to be configured wrong in your server environment. You can try to debug it.

              Comment

              • lukasz412
                Member
                • Sep 2016
                • 57

                #8

                Thanks for the help

                Comment

                • yuri
                  EspoCRM product developer
                  • Mar 2014
                  • 9641

                  #9
                  application/Espo/EntryPoints/Download.php

                  This is a file you can look into. It should be executed. If it's not then it means the problem is above.

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