I am upgrading from v3.4.2. Yes, climbing the latter. I am running PHP 5.5.9 and MYSQL Distrib 5.5.49. All ownership and group settings in the EspoCRM folder are www-data and all permissions on php files are what you recommend. Up until I began this quest to upgrade everything has worked as expected and staff is happy with the product. No errors, no issues.
I have been able to get to v3.7.0. There are no errors reported during the upgrades, there are no errors reported in logs that I can find, software comes up and is accessible. (If there is a specific log to look at please let me know.) I can access the Administration area and open any of the options, make changes and they are saved. When I attempt to open Accounts, Contacts, Leads, Opportunities I get Error 403. Once the error occurs I lose access to the Admin area as well. I have checked the MYSQL database and everything is there as I would expect.
I have to believe that the 403 error is a permissions issue but I am not sure where specifically to look or change at this point. I am running as admin in the software. Did something in the upgrade cause a permission issue with the software or maybe MYSQL?
I am truly stuck at this point. Any assistance would be greatly appreciated! I do not want to go beyond v3.7 until I get this resolved.
Thank you in advance!
Jack
I have been able to get to v3.7.0. There are no errors reported during the upgrades, there are no errors reported in logs that I can find, software comes up and is accessible. (If there is a specific log to look at please let me know.) I can access the Administration area and open any of the options, make changes and they are saved. When I attempt to open Accounts, Contacts, Leads, Opportunities I get Error 403. Once the error occurs I lose access to the Admin area as well. I have checked the MYSQL database and everything is there as I would expect.
I have to believe that the 403 error is a permissions issue but I am not sure where specifically to look or change at this point. I am running as admin in the software. Did something in the upgrade cause a permission issue with the software or maybe MYSQL?
I am truly stuck at this point. Any assistance would be greatly appreciated! I do not want to go beyond v3.7 until I get this resolved.
Thank you in advance!
Jack
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