Problem after upgrade to 10.1.0

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  • TMAG_mbohlender
    Junior Member
    • May 2026
    • 17
    #1

    Problem after upgrade to 10.1.0

    I updated in the morning, now GroupEmail accounts and Folders are not working anymore. Log started with this during / after upgrade and keeps flooding with the LOCK message since then with every Email fetched:
    Code:
    [2026-11-10 06:28:21] ERROR: (2002) Uncaught Exception PDOException: "SQLSTATE[HY000] [2002] Connection refused" at /var/www/html/application/Espo/ORM/PDO/MysqlPDOFactory.php line 73
[object] (PDOException(code: 2002): SQLSTATE[HY000] [2002] Connection refused at /var/www/html/application/Espo/ORM/PDO/MysqlPDOFactory.php:73)
[2026-11-10 06:29:37] ERROR: (2002) Uncaught Exception PDOException: "SQLSTATE[HY000] [2002] Connection refused" at /var/www/html/application/Espo/ORM/PDO/MysqlPDOFactory.php line 73
[object] (PDOException(code: 2002): SQLSTATE[HY000] [2002] Connection refused at /var/www/html/application/Espo/ORM/PDO/MysqlPDOFactory.php:73)
[2026-11-10 06:45:11] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1100 Table 'groupEmailFolder' was not locked with LOCK TABLES at /var/www/html/application/Espo/ORM/Executor/DefaultSqlExecutor.php:83)
[2026-11-10 06:50:45] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1100 Table 'groupEmailFolder' was not locked with LOCK TABLES at /var/www/html/application/Espo/ORM/Executor/DefaultSqlExecutor.php:83)
[2026-11-10 07:25:10] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1100 Table 'groupEmailFolder' was not locked with LOCK TABLES at /var/www/html/application/Espo/ORM/Executor/DefaultSqlExecutor.php:83)
[2026-11-10 07:25:13] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1100 Table 'groupEmailFolder' was not locked with LOCK TABLES at /var/www/html/application/Espo/ORM/Executor/DefaultSqlExecutor.php:83)
[2026-11-10 07:25:14] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1100 Table 'groupEmailFolder' was not locked with LOCK TABLES at /var/www/html/application/Espo/ORM/Executor/DefaultSqlExecutor.php:83)
[2026-11-10 07:35:11] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1100 Table 'groupEmailFolder' was not locked with LOCK TABLES at /var/www/html/application/Espo/ORM/Executor/DefaultSqlExecutor.php:83)
[2026-11-10 07:55:11] ERROR: (HY000) Import message error. InboundEmail 6a140ff84aa6a8de8.
    Any help much appreciated.

    Regards
    Michael
    Tags: None
    • yuri
      EspoCRM product developer
      • Mar 2014
      • 10105
      #2
      A possible temporary workaround is to remove the Group Folder setting from the affected Group Email Account (and disable any filters that move emails into group folders).

        Comment

        • TMAG_mbohlender
          Junior Member
          • May 2026
          • 17
          #3
          Hi Yuri,

          I restored from a VM backup just before the update. Works again ...

          Regards
          Michael

            Comment

            • yuri
              EspoCRM product developer
              • Mar 2014
              • 10105
              #4
              Emails not being imported for Group Email Account with selected Group Folder · Issue #3865 · espocrm/espocrm
              https://github.com/espocrm/espocrm/issues/3865
              Emails are not being imported for a Group Email Account with a selected Group Folder. To Reproduce (MANDATORY, DO NOT REMOVE) Explicit steps to reproduce the behavior: Configure group email account...

                Comment

                • TMAG_mbohlender
                  Junior Member
                  • May 2026
                  • 17
                  #5
                  Wow ... unbelievably fast response! Will test asap.

                    Comment

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