Entry point images are not rendered

[ChrisSka83]

Hi everyone,

The update to 10.0.3 has worked so far.

What surprises me a little is that the entry points for images aren't working.
Avatars and the logo are showing up as broken, as if they didn’t exist.

Specifically, these:

/?entryPoint=LogoImage

/?entryPoint=avatar


But they do exist on the server under application/Espo/EntryPoints.

What else could be causing this? What went wrong?

There’s nothing in the logs regarding this.

[yuri]

Hi,

Something with your server configuration I believe. Has nothing to do with EspoCRM upgrade but rather with PHP upgrade. Image libs not installed?

Please rename the topic once you figure out the reason to prevent users from being misled.

[ChrisSka83]

That's strange—everything was still working with version 9.
I'm using PHP 8.3.32.
GD and Imagick are also installed.
Did I miss something?

[yuri]

Maybe the PHP extensions are activated only for CLI but not activated for the web server's PHP. You can check under Administration > Server Requirements.

[ChrisSka83]

Unfortunately, everything is set to “active” there, though.

[yuri]

Maybe the error is in the web server log?

[ChrisSka83]

The only thing in the error_log was that a module named “zmq” couldn't be loaded.

That was listed in the PHP settings under “Additional Instructions.”

I removed that, but that wasn't the cause.

In the browser console, every entry point related to images shows the following:

"Failed to load resource: the server responded with a status of 500 ()"

This affects “image, Logoimage, Avatar, mobileLogo.”