Install start button not working

[ipwsite]

Hi everyone,

I'm trying to install a fresh copy of EspoCRM, but the "Start" button on the installation page does nothing when clicked.

Has anyone encountered this before? Any suggestions on what might be causing this or how to fix it?

Thank you.

[lazovic]

Hii ipwsite,

Please open the browser console (press F12) before clicking the "Start" button. There might be an error there that explains this behaviour; please share it so we can help.

[ipwsite]

The issue has been fixed by modifying .htaccess. The following is just for your review:

Hi everyone,

I’m currently attempting to install a fresh copy of EspoCRM. Initially, I encountered some errors (see attached file 1). I consulted DeepSeek AI and followed its suggested fixes, which resolved those initial issues (see attached file 2 for reference).

I’ve also attached the terminal output, console log, and a screenshot of the installation page for your review.

As you can see in the screenshot, the installation page does not seem to load fully—the logo is missing, and the layout appears off. Additionally, when I click the "Start" button, nothing happens.

I would appreciate your input on two points:

1. Could you please review the attached files and confirm whether the DeepSeek-recommended solution I applied was appropriate?
2. If the solution was correct, what might be causing the "Start" button to be unresponsive?

Has anyone else experienced this issue? Any insights or suggestions on how to resolve it would be greatly appreciated.

Consol Log:
Loading failed for the <script> with source "https://xyz/client/lib/espo.js". install:11:84
Loading failed for the <script> with source "https://xyz/client/lib/espo-main.js". install:12:81
Uncaught ReferenceError: $ is not defined
<anonymous> https://xyz/install/:135
install:135:5


Thank you for your time and assistance.

The server environment running PHP 8.3.31 with FPM/FastCGI has been evaluated against EspoCRM's official requirements. All mandatory requirements have been successfully met. The server has PHP version 8.3.31 (within the required 8.3-8.5 range), and all required extensions are enabled including pdo_mysql, gd (with FreeType support), openssl, zip, mbstring, iconv, curl, xml, xmlwriter, exif, bcmath, dom, SimpleXML, and json. PHP configuration settings exceed EspoCRM's recommendations with max_execution_time at 300 seconds (recommended 180), max_input_time at 180 seconds (meets requirement), memory_limit at 512M (recommended 256M), post_max_size at 256M (recommended 50M), and upload_max_filesize at 256M (recommended 50M). However, three optional extensions are currently missing: pcntl (for parallel job processing), ldap (for LDAP authentication), and zmq (for WebSocket support). These extensions are not required for basic EspoCRM functionality but would enhance performance and provide additional features if enabled. The server is otherwise fully prepared for EspoCRM installation.