Ipad Pro IOS 17 is there a fix?

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  • Brad
    Junior Member
    • Mar 2024
    • 17

    #1

    Ipad Pro IOS 17 is there a fix?

    Hi there,

    I’ve just updated from version 8 to version 9. Everything looks great on my desktop, but I’ve run into an issue — the site no longer loads on my iPad.

    My iPad is still receiving security updates, so it’s not entirely obsolete yet. Up until now, I haven’t experienced any problems with compatibility, and this is the first issue I’ve encountered.

    Is there a known fix or workaround for this? I do realise the device will need replacing eventually, but I’d appreciate any help in the meantime.

    Thanks in advance!
  • yuri
    Member
    • Mar 2014
    • 9001

    #2
    Hi Brad,

    Not yet. We are going to fix. Any help with a fix appreciated.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • Brad
      Junior Member
      • Mar 2024
      • 17

      #3
      Hi Yuri,

      I am happy to help where I can - I see a blank screen when accessing EspoCRM 9.1.3 on an iPad Pro (iPadOS 17.5.1), regardless of browser (Safari, Chrome, Firefox). Here's what we've confirmed so far:

      What seems to work

      * All assets load correctly (JS, CSS, fonts)
      * No PHP errors or HTTP 4xx/5xx responses
      * No errors in the browser console I could detect
      * `espo-main.js` and `espo.js` seem to be executing
      * `DOMContentLoaded` and `window.onload` both seem to fire as expected
      * Network requests to `/api/v1/` endpoints return 200

      Comment

      • yuri
        Member
        • Mar 2014
        • 9001

        #4
        iOS 16 will be supported in the next hotfix release.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • Michael Schlumberger
          Junior Member
          • Mar 2023
          • 24

          #5
          Hi
          tested with my old iOS (see https://forum.espocrm.com/forum/inst...r-calling-site)
          Same problem with 9.1.4 both devices
          Michael

          Comment

          • yuri
            Member
            • Mar 2014
            • 9001

            #6
            Can somebody help with a fix?
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

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