ESPO is not building up after Update from 8.4.2 to 9.0.8

[TKopp]

I updated the test environment via argo the last week from 8.4.2 to 9.0.8 without problems.

Today I tried to update the production environment but the pod is stuck in rebuilding.

I used the identical manifest, the only difference might be the amounts of data.

I only receive the following logs:

info: Run "upgrade" action.
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
info: Start upgrading from version 8.4.2.
Could not open input file: command.php
error: The MAX_UPGRADE_COUNT exceed. The upgrading process has been stopped.
chown: changing ownership of '/var/www/html': Operation not permitted

Could someone help me please?

[lazovic]

Hi TKopp,

It looks like your permissions and/or ownership for the EspoCRM directory are wrong; that's why the command.php file can't open. Check them: https://docs.espocrm.com/administrat...-based-systems.

[TKopp]

Hi Iazovic,

unfortunately I am not very experienced in the past I could run commands as described in the link via the terminal in argo. But now the pod is degraded and I can't enter the commands for the permission there. Is there a different way to reach the terminal? We published the manifest in visual studio code and transfer it from bitbucket to argo.

[TKopp]

I had some help now to put the pod in sleep and entered the commands listed there, unfortunately I received the same logs. Do you have any other suggestions that might cause the permission/ownership problems?

[lazovic]

TKopp,

Permissions and ownership can also be configured through your hosting UI if you deploy an instance of EspoCRM on it. Otherwise, you need access to the terminal.

[TKopp]

Thank you Iazovic! We found out that the pvc might not had enough storage, only 1 GB. The php files (command.php etc.) are missing. We now struggle to find a solution, we do not have a backup. So no permission/ownership issue. The only option we can think of is to manually ad the files in production that are missing and retry the upgrade. Do you have any other ideas?