Error 413 when uploading assets

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  • soerenh99
    Junior Member
    • Mar 2025
    • 3

    Error 413 when uploading assets

    Hi there,

    We just updated from 8.x to 9.0.4 - had no issues so far - after a faire we tried to upload new documents, notes and more to an account / company it fails with 413 File too large.

    The files we try to upload are 700 kB - 4 MB PDF. 200 kB PDF goes through. I'm pretty sure in version 8 we hadn't this issue.

    We're using the docker image. Any idea how to change that?

    We found https://docs.espocrm.com/administrat...s/#attachments and found out, that they are already set as required.
    Click image for larger version

Name:	image.png
Views:	69
Size:	76.4 KB
ID:	115850
    Any idea how to change those limitations?
  • lazovic
    Super Moderator
    • Jan 2022
    • 908

    #2
    Hi soerenh99,

    Please go to Administration > Settings > General and try to change the Upload Chunk Size (Mb) value to 0.5. After that, just in case, make rebuild and check if you can upload documents.

    Comment

    • soerenh99
      Junior Member
      • Mar 2025
      • 3

      #3
      Thank you very much, uploading larger documents works fine now!

      Comment

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