Installing Espo Crm on Asp server help

[Notverywellinformed]

I was hoping to get some help in regard to installing EspoCrm on my remote server using FTP.

Following instructions found at https://docs.espocrm.com/administration/installation/

Completed steps
1. download Espo Crm
2. extract zipped files(instructions require this if using FTP to upload to server)
3. FileZilla FTP upload of EspoCrm files into server directory.

At this point I receive an error when attempting to access EspoCrm directory on browser

error : HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

the instructions page does not provide additional details for using FTP so I believe something is going wrong with permissions.

Before I go ahead and start my trial and error approach to changing permissions, I figured I'd at least as for help, especially if any other semi techy people run into the same problem when trying to set up EspoCrm for their business.

hoping to have someone point me in the right direction, not looking for anyone to waste much time helping me so anything would be appreciated. Just a small family sign shop, trying to improve our business.

Thank you everyone.

[lazovic]

Hi Notverywellinformed,

Usually, permissions can be set either through СLI, https://docs.espocrm.com/administrat...-based-systems, or directly in the file manager directly on the server (it all depends on the provider itself).

I would recommend you contact the provider's technical support so that they can help you set them up.

[geonaute]

I was hoping to get some help in regard to installing EspoCrm on my remote server using FTP.

Following instructions found at https://docs.espocrm.com/administration/installation/

Completed steps
1. download Espo Crm
2. extract zipped files(instructions require this if using FTP to upload to server)
3. FileZilla FTP upload of EspoCrm files into server directory.

At this point I receive an error when attempting to access EspoCrm directory on browser

error : HTTP Error 404.3 - Not Found

The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

the instructions page does not provide additional details for using FTP so I believe something is going wrong with permissions.

Before I go ahead and start my trial and error approach to changing permissions, I figured I'd at least as for help, especially if any other semi techy people run into the same problem when trying to set up EspoCrm for their business.

hoping to have someone point me in the right direction, not looking for anyone to waste much time helping me so anything would be appreciated. Just a small family sign shop, trying to improve our business.

Thank you everyone.

Hi @Notverywellinformed,

1- Download the EspoCRM-8.4.2.zip. and extract it.

2- Find the permissions.php contents. Can be found in

application/Espo/Core/Utils/File/permissions.php

3- Replace all the code inside permissions.php by the following code that can be found in:

https://raw.githubusercontent.com/Geonaute/Espo/refs/heads/main/permissions.php

4 - Save and make the new zip file with the updated permissions.php.

5- Proceed with manual installation.

Hopefully this will allow you to install EspoCRM.

Kindly leave a feedback if it worked.