"HTTP ERROR 500" New installation error

[especial]

HTTP ERROR 500 pops up when i click install button.

I checked this file 'espo-2024-12-07.log', the content in this file :
[2024-12-07 06:38:12] ERROR: (0) Uncaught Exception RuntimeException: "Could not write file `/home/u271320918/domains/server-domain/public_html/expo/data/logs/espo-2024-12-07.log`. Error message: Call to undefined function Espo\Core\Utils\File\chgrp()" at /home/u271320918/domains/server-domain/public_html/expo/application/Espo/Core/Log/Handler/EspoFileHandler.php line 88 :: /home/u271320918/domains/server-domain/public_html/expo/application/Espo/Core/Log/Handler/EspoFileHandler.php(88)

after refresh the 500 error page, it hows permission denied.
Searched the forums and find espo official docs, and applied the permissions as requested, but still no change, i even checked it with hostinger support but no luck.

EspoCRM version is 8.4.2
PHP version is 8.2
mySQL version is

What might be the issue? Please help.

[shalmaxb]

In config-internal file set error level to DEBUG, as this shows a bit more in the log file.
Also check your server logs.

[especial]

In config-internal file set error level to DEBUG, as this shows a bit more in the log file.
Also check your server logs.

Thanks for posting. This is the new espo-2024-12-07.log:
[2024-12-07 06:38:12] ERROR: (0) Uncaught Exception RuntimeException: "Could not write file `/home/u271320918/domains/server-domain/public_html/expo/data/logs/espo-2024-12-07.log`. Error message: Call to undefined function Espo\Core\Utils\File\chgrp()" at /home/u271320918/domains/server-domain/public_html/expo/application/Espo/Core/Log/Handler/EspoFileHandler.php line 88 :: /home/u271320918/domains/server-domain/public_html/expo/application/Espo/Core/Log/Handler/EspoFileHandler.php(88)
[2024-12-07 06:44:32] WARNING: E_WARNING: Undefined array key "errors"
[2024-12-07 06:44:32] WARNING: E_WARNING: Attempt to read property "value" on null
[2024-12-07 14:57:19] WARNING: E_WARNING: Undefined array key "errors"
[2024-12-07 14:57:19] WARNING: E_WARNING: Attempt to read property "value" on null

This is the error info in server log:
[10-Oct-2024 01:08:40 UTC] PHP Warning: Module "mysqli" is already loaded in Unknown on line 0
[10-Oct-2024 01:08:41 UTC] PHP Warning: Module "Phar" is already loaded in Unknown on line 0
[10-Oct-2024 01:08:41 UTC] PHP Warning: Module "mysqlnd" is already loaded in Unknown on line 0
[10-Oct-2024 01:08:41 UTC] PHP Warning: Module "mysqli" is already loaded in Unknown on line 0

[especial]

i can install this version on windows locally pretty smoothly, strange

[yuri]

It seems PHP is configured/built without some required extensions.

The same issue here: https://forum.espocrm.com/forum/inst...ils-file-chown

[especial]

I tried to switched to php 8.1, installation succeed, maybe it's the issue of php version?

[especial]

Also tried to deploy from github public repositories https://github.com/espocrm/espocrm, then changed the php version to 8.1, then installed successfully in a different folder from github one. If github public repositories is deleted, it won't allow me to install, either. And if php version switched back to 8.2, installation failed.
EspoCRM version 8.4.2
PHP version 8.1

Who can explain this?

[yuri]

If you took the master branch, it's not a stable. It won't work.

[especial]

If you took the master branch, it's not a stable. It won't work.

Thanks for advice. Still can't install on hostinger