IMAP - No longer able to login to email server.

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  • rawiri
    Member
    • Sep 2021
    • 34

    IMAP - No longer able to login to email server.

    I have discovered that overnight that some of the "personal email accounts" on my server are no longer working.

    emails hosted with @gmail are working, emails hosted elsewhere are not.

    I am using version: 7.5.5 on a self hosted 5.15.0-76-generic #83-Ubuntu SMP running inside virtualbox.

    All O/S level patchig is up to date.

    I have rebuilt cache and backend.

    I can receive the these emails on a desktop client (thunderbird) with the same settings as espo.

    Espo log shows the following when I do an imap test:

    [2023-07-24 23:48:21] DEBUG: API (0) cannot read - connection closed?; POST /EmailAccount/action/testConnection; Input data: {"host":"mail.mailserver.com","port":993,"secur i ty" :"TLS","username":"user@mailserver.com","passw ord ":null,"id":"61345fb650e18d0fe","emailAddress" :"user@mailserver.com","userId":"*****"}; Route pattern: /{controller}/action/{action}; Route params: Array ( [controller] => EmailAccount [action] => testConnection )
    [2023-07-24 23:48:21] ERROR: (0) cannot read - connection closed?; POST /EmailAccount/action/testConnection; line: 143, file: /var/www/html/espo.server.com/vendor/laminas/laminas-mail/src/Protocol/Imap.php​

    Web browser cosole shows:
    Error 500 https://espo.server.com/client/src/views/email-account/fields/test-connection.js?r=1690233515

    No changes have been made to email server and espocrm server in last 24 hours.

    Please advise.
    Last edited by rawiri; 07-25-2023, 12:17 AM.
  • yuri
    Member
    • Mar 2014
    • 8443

    #2
    Moved out from bug reports, should not have been to be posted there.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • rawiri
      Member
      • Sep 2021
      • 34

      #3
      Closed - turns out it was an Ubuntu openssl versioning issue.

      Comment

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